Manager - MHE Technical Trainer

Responsibilities

• Lead and develop a team of technical trainers to ensure high-quality training delivery
• Design and implement training strategy aligned with business objectives and service quality goals
• Partner with operations to identify training needs based on performance metrics and customer feedback
• Oversee curriculum development using instructional design principles and adult learning methodologies
• Identify opportunities for curriculum refinement based on evaluation feedback
• Maintain up-to-date technical knowledge of material handling systems and industry trends
• Collaborate with HR and Operations to integrate technical training with broader organizational initiatives

Qualifications

• Bachelor's degree in a technical field or related discipline preferred; equivalent experience may be accepted
• 6-8 years in technical training, with at least 2 years in a management role; preferred experience with material handling equipment
• Strong leadership skills, capable of coaching and developing training teams
• Deep technical knowledge of material handling systems, including the ability to troubleshoot complex issues
• Excellent presentation and communication skills for effective training delivery
• Prominent expertise in instructional design and curriculum development for technical training programs
• Project management experience with the ability to manage multiple initiatives effectively

Benefits

• Medical, dental, and vision insurance options available
• Supplemental insurance offerings, including critical illness and accidental injury plans
• Short-term and long-term disability coverage
• Paid parental leave for new parents
• 401(k) retirement plan options
• About 2 weeks of paid time off, accruable from day one
• 10 employer-paid holidays throughout the year