Manager, Merchandise Execution
Macy's · Richmond, VA · 3 wk ago
MarketingFull-time
Job Overview
The Manager, Style Merchandise Execution ensures that every Macy’s store customer enjoys an exceptional shopping experience. They lead a team in presenting merchandise attractively and oversee all merchandising activities—including product movement, price changes, signage, visual execution, event set‑up, and reverse logistics—bringing creativity, visual flair, and trend knowledge to create inspiring fashion displays. They also cultivate a supportive, inclusive work environment through coaching, training, and positive management.
Responsibilities
- Apply fashion and merchandise execution experience and knowledge to drive sales and profits.
- Implement optimal merchandise execution standards by interpreting seasonal and monthly execution guides and tailoring them to store architecture and product assortment.
- Lead communication, execution, and training of visual merchandising directives, merchandising standards for each business category, and brand‑partner requirements to keep the store floor customer‑ready.
- Create stunning store displays using various resources.
- Strategize on pricing, signage, visual presentation, events, and overall merchandising.
- Provide strategic support for Own Your Style fixtures, fashion trends, and setups.
- Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style.
- Document work with photos to create visual resources that educate and inspire others.
- Train the Manager of Sales & Customer Service on merchandising execution standards and techniques.
- Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; direct the team to meet or exceed performance and behavioral expectations; address and resolve concerns.
- Coach team members in effective merchandising techniques.
- Manage inventory, including receipt flow, placement, and stockroom organization.
- Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.
- Perform additional duties as assigned.
Requirements
- High School diploma or equivalent (encouraged).
- 3–5 years of management experience in retail.
- Ability to perform heavy lifting, constant moving, standing, and reaching with arms and hands.
- Standing for at least two consecutive hours, lifting at least 30 lb, stooping, kneeling, crouching, and climbing ladders.
- May involve reaching above eye level.
- Requires close vision, color vision, depth perception, and focus adjustment.
- Ability to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
Skills
- Fashion and Merchandise Execution – drive sales and profits through effective merchandising.
- Visual Merchandising – lead communication, execution, and training of visual directives to ensure a customer‑ready store.
- Strategic Thinking – strategize on pricing, signage, visual presentation, events, and overall merchandising.
- Trend Awareness – support fashion trends and Own Your Style initiatives to engage customers.
- Documentation & Communication – document work with photos and convey clear strategies and expectations.
- Leadership & Team Development – manage, coach, develop, and motivate a diverse team to achieve goals.
- Inventory Management – oversee inventory flow, placement, and organization.
- Effective Communication – strong written and verbal presentation skills.
- Sense of Urgency – prioritize tasks effectively in a fast‑paced retail environment.
- Team Collaboration – work collaboratively with customers and colleagues to meet store objectives.
- Technical Proficiency – use Microsoft Office, computers, and handheld devices for daily operations.
Benefits
- Competitive pay.
- Comprehensive health, vision, dental, life, and disability insurance options.
- 401(k) match.
- Paid time off and eight paid holidays.
- Merchandise discounts.
- Performance‑based incentives and bonuses.
- Annual merit review.
- Employee Assistance Program with mental‑health counseling and legal/financial advice.
- Tuition reimbursement.
- Continuous learning and leadership development programs.
- Colleague Resource Groups and volunteer opportunities.
- Access to the full menu of benefits offerings (details at macysJOBS.com).
Schedule
Work a flexible retail schedule, including days, evenings, weekends, and holidays.