Manager, Merchandise Execution

About Us

Macy’s is more than just a store—we’re a story that has captured the hearts and minds of America for over 160 years. From innovations and traditions to iconic events like the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade, we’ve been part of countless memorable moments. Join us and help write the next chapter in our story.

About the Role

The Manager, Style Merchandise Execution ensures every Macy's store customer enjoys an exceptional shopping experience. You will lead a team in presenting merchandise attractively, overseeing all merchandising activities, including product movement, price changes, signage, visual execution, event set-up, and reverse logistics. This role combines creativity, visual flair, and trend knowledge to create inspiring fashion displays while fostering an inclusive and supportive work environment.

Responsibilities

• Apply fashion and merchandise execution experience to drive sales and profits.
• Implement optimal merchandise execution standards by interpreting seasonal and monthly guides, tailoring them to store architecture and product assortment.
• Lead the communication, execution, and training of visual merchandising directives, category-specific standards, and brand partner requirements to ensure the store floor is customer-ready.
• Create stunning store displays using various resources.
• Strategize on pricing, signage, visual presentation, events, and merchandising to enhance the customer experience.
• Provide strategic support for Own Your Style fixtures, fashion trends, and setups.
• Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style.
• Document work with photos to create visual resources that educate and inspire others.
• Train the Manager of Sales & Customer Service on merchandising execution standards and techniques.
• Interview, hire, train, manage, coach, develop, and evaluate direct and indirect reports; establish work strategy and address performance concerns.
• Manage inventory, including receipt flow, placement, and stockroom organization.
• Work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.

Skills

• Fashion and Merchandise Execution: Ability to apply experience and knowledge to drive sales and profits through effective merchandising.
• Visual Merchandising: Proficiency in leading the communication, execution, and training of visual merchandising directives.
• Strategic Thinking: Ability to strategize on pricing, signage, visual presentation, events, and merchandising.
• Trend Awareness: Knowledge and support for fashion trends and Own Your Style initiatives.
• Documentation and Communication: Capability to document work effectively with photos and communicate clear strategies.
• Leadership and Team Development: Proficiency in managing, coaching, and motivating a diverse team.
• Inventory Management: Skill in managing inventory flow, placement, and organization.
• Effective Communication: Strong skills in communication, writing, and presenting ideas clearly.
• Sense of Urgency: Understanding of prioritization in a retail environment.
• Team Collaboration: Enthusiasm for working collaboratively with customers and colleagues.
• Technical Proficiency: Competence in using Microsoft suite, computers, and handheld devices.

Requirements

• High School diploma or equivalent.
• 3-5 years of management experience in retail.
• Ability to perform physical tasks, including heavy lifting (at least 30 lbs.), constant moving, standing, and reaching with arms and hands.
• Involves standing for at least two consecutive hours, stooping, kneeling, crouching, and climbing ladders.
• May require reaching above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays.

Benefits

• Competitive pay and performance-based incentives.
• Comprehensive health and wellness coverage (medical, vision, dental, life, disability).
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Merchandise discounts.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Tuition reimbursement.
• Leadership development and continuous learning opportunities.
• Colleague Resource Groups for community building.
• Volunteer opportunities to make a difference.