Manager, Manufacturing (Night Shift)

About the role

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve.

The Manager, Manufacturing is responsible for all aspects of manufacturing operations including associate training and development, monitoring and growth of a Quality Management System (QMS), P&L responsibility, continuous process improvement, cost savings, cultural development and growth, inventory control, supplier/vendor relations, and internal/external customer service and satisfaction.

Where you will have an impact

• Oversee all manufacturing operations with accountability for quality, cost, delivery, safety, and customer satisfaction
• Drive site performance based on identified Key Performance Indicators (KPIs) including productivity, quality, cost, capacity, and service metrics
• Ensure consistent processes and procedures are maintained to support efficient operations and enhance customer satisfaction
• Lead continuous improvement efforts across manufacturing, quality, and support functions to eliminate waste, improve throughput, and reduce costs
• Develop metrics and KPI’s from the customer back to ensure that exceptional customer service is achieved
• Facilitate team-based approach to strategic planning and implementation, financial and purchasing management, and customer satisfaction
• Lead and develop the skills and capabilities of site management team
• Supervise team to include selection, training and development, coaching, counseling, and performance management; Address performance issues promptly and fairly; Maintain records and report on productivity, attendance, and performance metrics
• Provide coverage as needed for Lab Supervisors during absences and callouts
• Enforce and ensure adherence to company policies and procedures
• Promote a safe and healthy work environment
• Maintain open and transparent communication with team members
• Listen actively to concerns and feedback
• Ensure that important information flows effectively between management and staff
• Perform additional duties as assigned

Education

• High School Diploma or Equivalent Required
• Bachelor’s degree preferred

Experience

• 5+ years of supervisory experience in a high-volume manufacturing facility required
• Experience supervising a diverse workforce in a fast-paced environment required
• Knowledge of laboratory operations, equipment, workflow and procedures, and quality systems required
• Ability to read and comprehend complex, English instructions, correspondence, and/or memos as well as the capacity to write similar correspondence relaying opportunities or findings required

Licenses and Certifications

• Six Sigma black belt certification preferred

Benefits

• Medical, dental, and paid vision coverage
• Paid time off and company holidays
• Retirement savings with employer contribution
• Employee wellness resources
• Professional development opportunities
• Flexible work arrangements
• Employee assistance programs

Pay

This role is compensated on an hourly basis. The expected pay range for this position is $82,000, based on factors such as experience, skills, and role requirements. Actual pay within the range will be determined during the hiring process and in accordance with applicable wage and hour laws.