Manager, Maintenance Operations - DTW

About the role

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean. Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network. We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers. Our team promotes an inclusive environment in all aspects of the airline and our operation.

Responsibilities

• Determine aircraft and components are maintained based on established procedures and FAR.
• Provide guidance and direction to staff concerning work assignments, on-the-job instruction, job procedures, safety, and best work practices.
• Assist in staffing process to prescreen, interview, and hire qualified technicians.
• Provide training to new technicians and continuously develop current employees to better manage and staff the bases.
• Assist with employee performance development and disciplinary actions.
• Conduct investigations and employee interviews when violations of company policy or federal regulations occur.
• Monitor staffing levels to ensure base personnel are properly trained in accordance with the Company Maintenance Training Program and meet FAA requirements.
• Manage and evaluate established standards of operational performance and appearance for the Hangar and Line.
• Oversee the base activities, implementation of new policies, and maintenance programs.
• Monitor Base performance (delays/completion) to ensure the Base maintains an efficient operation.
• Develop and streamlines processes, base improvements, strategies, staffing, and quality standards.
• Ensure all company policies and procedures are followed by all areas of the maintenance department.
• Maintain a professional relationship with the FAA and assists in gathering and/or providing information as requested.
• Make timely, sound, safety-critical decisions in dynamic and high-pressure situations, exercising good judgment to protect the safety and well-being of customers, crew members, and the aircraft.
• Other duties as assigned.

Requirements

• Must be able to lift, carry, or move aircraft components weighing up to 50 lbs.
• Must be able to bend, stand, use ladders, work stands, lifts, etc. and be able to work on all areas of the aircraft that may require access during performance of duties.
• Ability to work in airport maintenance facilities, various repair stations and material vendors.
• Can involve long periods of sitting, standing, or walking.
• Computer work, both word processing and data input function, in a typical maintenance office, line, hangar and general airport environment.

Qualifications

• High School Diploma or GED equivalent with 4 year degree preference
• 3-5 years of experience in technical aircraft maintenance with increasing responsibilities
• 3 years people management and leadership experience required
• Valid Airframe and Powerplant (A&P) license
• Knowledge of Federal Aviation Regulations, aviation safety standards, safe operating practices under Part 121 FAR
• Valid driver’s license and must be insurable under company insurance coverage

Skills

• Interpersonal and communication skills
• Ability to multi task effectively in a fast-p