Manager, Logistics & Trade Compliance

About the role

The La Jolla Group is seeking a Manager of Logistics & Trade Compliance to oversee inbound import logistics, drayage coordination, and distribution center receiving. This role supports efficient shipment execution from vendor to distribution centers, aligning with production needs and business priorities.

Responsibilities

• Own inbound import logistics execution from vendor handoff to delivery to La Jolla Group distribution centers
• Coordinate with vendors, customs brokers, freight forwarders, drayage providers, and distribution center teams for shipment visibility, delivery performance, and issue resolution
• Support alignment between logistics activity, distribution center receiving priorities, production needs, and business priorities
• Communicate shipment risks, delays, exceptions, and resolution updates to internal stakeholders with clear follow-through
• Partner with customs brokers to support compliant import activity and resolve import compliance, documentation, and broker-related inquiries
• Maintain shipment reporting, tracking tools, and operational dashboards for visibility and decision-making
• Analyze shipment performance, vendor logistics performance, drayage activity, cost trends, and process improvement opportunities
• Maintain SOPs, routing instructions, vendor requirements, drayage procedures, and desk procedures
• Deliver strong internal and external customer service through proactive communication, issue ownership, and timely follow-up

Requirements

• Strong knowledge of inbound import logistics execution, drayage coordination, shipment visibility, and delivery coordination
• Strong understanding of Incoterms and working knowledge of international transportation modes
• Working knowledge of import documentation, customs clearance, ISF, HTS classification, country of origin, import entry requirements, broker clearance processes, and customs/tariff compliance considerations
• Ability to coordinate effectively with vendors, vendor agents, customs brokers, freight forwarders, drayage providers, distribution center teams, and internal stakeholders
• Strong Excel and analytical skills, including pivot tables, lookups, reporting, and data accuracy management
• Ability to identify recurring service, process, or documentation gaps and recommend practical process improvements
• Strong customer service orientation, communication, follow-up, organization, problem-solving, and attention to detail
• Ability to manage multiple deadlines independently in a hands-on operational role
• Ability to communicate professionally and proactively with coworkers, vendors, logistics providers, and leadership

Required Knowledge, Skills, and Abilities

• Experience managing daily inbound shipment execution in a hands-on operational role
• Experience with import documentation, customs clearance, ISF, HTS classification, country of origin, customs entry requirements, broker clearance processes, and customs/tariff compliance considerations
• Experience supporting seasonal product flow, seasonal logistics planning, or seasonal HTS classification reviews
• Experience reviewing or auditing CBP Form 7501 entries and familiarity with duty rates, tariff changes, broker compliance reviews, import recordkeeping, Duty Drawback, and ACE reporting
• Familiarity with Full Circle ERP and PLM systems
• Customs Broker License or trade compliance certification (optional)

Benefits

La Jolla Group offers a comprehensive benefits package for regular, full-time employees, including:

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Flexible Spending Account (FSA)
• Paid Time Off and Company Holidays
• Additional perks and opportunities for growth within a collaborative, lifestyle-focused culture

Physical Requirements

• Seeing: Must be able to read reports
• Hearing: Must be able to communicate with customers, vendors, and employees
• Climbing/Stooping/Kneeling: Must be able to stoop or kneel to pick up products
• Lifting/Pulling/Pushing: Must be able to lift up to 10 pounds
• Fingering/Grasping/Feeling: Must be able to type and use technical sources

Equal Opportunity Employer

La Jolla Group is an equal opportunity employer and provides a workplace free from discrimination, harassment, and retaliation. The company fosters an inclusive, respectful environment where all employees can thrive.