Manager, Life Services

About the role

The Manager, Life Services collaborates with the Executive Director to establish operational goals for Life Services.

Responsibilities

• Assist in development and provision of life services for the Medicaid eligible population
• Communicate and promote approach to member enhancement with internal and external stakeholders
• Assist with annual operating budget in conjunction with Executive Director and corporate services
• Assist with local strategy efforts and operational planning
• Work with the organization to coordinate the delivery of all required operational services and programs
• Recruit, develop and lead direct reports – Coaches, Advocates and Training Associate
• Implement and direct the CareSource Life Services coaching and mentoring programs in collaboration with CareSource University (CSU)

Requirements

• Bachelor’s degree in Business Administration, Healthcare Administration or related field, or equivalent years of relevant work experience
• Minimum of three (3) years of management experience
• Minimum of three (3) years of experience in the community and regulatory environment (preferred)
• Experience in governmental product design and working with underserved populations (preferred)

Competencies, Knowledge and Skills

• Strong collaborative skills, working with cross-functional stakeholders and external partners including state agencies, elected officials, community partners and business leaders
• Understanding of workforce development
• Experience leading teams to successful outcomes
• Experience with public/private partnerships
• Excellent written and verbal communication skills
• Commitment to the mission and values of the CareSource Family of Companies
• Coaching and training experience

Licensure and Certification

• Employment is conditional pending successful clearance of a driver’s license record check; an unacceptable record may result in withdrawal of the offer or termination if already employed
• Employment is conditional pending successful clearance of a criminal background check; an unacceptable result may result in withdrawal of the offer or termination if already employed
• Annual Influenza vaccination is required during Influenza season (October 1 – March 31) as a condition of continued employment; new hires must complete vaccination within 30 days of hire and provide verification

Working Conditions

• General office environment; may be required to sit or stand for extended periods
• May be required to travel greater than 50% of the time to perform work duties including member home visits, provider visits, and community-based visits as needed to ensure administration of the program
• A valid driver’s license, car, and insurance are necessary for work-related travel

Pay

$83,000.00 – $132,800.00

Salary is determined by considering a candidate’s education, training, experience, position scope/complexity, discretion/latitude required, and other internal/external data; a performance-based bonus may also apply.