Manager/Lead, Business Transformation

About Cvent

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500 employees and approximately 30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special‑event venues, and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world, transforming the meetings and events industry through innovative technology that powers human connection.

Cvent’s strength lies in its people. We foster a culture where everyone is encouraged to think like entrepreneurs, take risks, and make decisions confidently. We value diverse perspectives, celebrate differences, and work together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future – We are committed to continuous learning and adaptation; AI isn’t just a tool for us, it’s part of our DNA. We look for candidates who eagerly evolve alongside technology, experiment boldly, share discoveries, and help define best practices for AI‑augmented work. Our team values professionals who thoughtfully integrate AI into daily work, delivering exceptional results while relying on human judgment and creativity.

Responsibilities

• Manage process redesign and change‑management projects for our internal project portfolio across business applications.
• Prepare project plans and status reports, and track progress on the projects.
• Document current business process flows and problem statements.
• Facilitate cross‑functional/interdepartmental requirements gathering and solution design.
• Serve as a strategic advisor on projects, applying industry best practices.
• Coordinate and manage application support with vendors and external consultants.

Requirements

• Bachelor’s degree in Systems, Finance, Business, or a related field.
• 6–10+ years of relevant work experience.
• Experienced and proficient in process documentation and requirements gathering.
• Highly motivated, results‑oriented, and able to perform independently while driving continuous improvement.
• Detail‑oriented with an understanding of the “big picture.”
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational skills; effective on high‑performance teams.
• Self‑starter, action‑oriented, with strong schedule recognition.
• Comfortable working in an intensely deadline‑oriented environment.
• Experience in application software implementation and project management.
• Experience with Salesforce CPQ and Oracle Financials (desired).
• Experience with SDLC, PMI and/or Agile methodology.
• Understanding of on‑premise, cloud, and SaaS systems.
• PMP certification (desirable but not required).

Pay

The estimated base salary range for new hires into this role is $110,000 – $125,000 annually, plus bonus depending on factors such as job‑related knowledge, relevant experience, and location.

Benefits

Cvent offers a competitive benefits package (details can be found here). Sponsorship is not available for this position.