Manager - Lab Services (Quality) QA/QM

About the Role

The Clinical Lab Quality Manager oversees laboratory personnel, instrumentation, and supplies to ensure compliance with regulatory standards and operational policies. They coordinate activities to meet annual objectives, maintain licensure, and supervise staff including phlebotomy, microbiology, and pathology teams. The role involves managing budgets, ensuring quality control, and supporting performance improvement initiatives. The manager collaborates with leadership to develop departmental plans aligned with hospital strategies, ensures readiness for accreditation, and handles procurement negotiations. They also administer personnel policies, schedule staff, and maintain safety procedures.

Responsibilities

• Oversee laboratory personnel, instrumentation, and supplies to ensure compliance with regulatory standards and operational policies.
• Coordinate activities to meet annual objectives and maintain licensure.
• Supervise staff, including phlebotomy, microbiology, and pathology teams.
• Manage budgets and ensure quality control.
• Support performance improvement initiatives.
• Collaborate with leadership to develop departmental plans aligned with hospital strategies.
• Ensure readiness for accreditation.
• Handle procurement negotiations.
• Administer personnel policies and schedule staff.
• Maintain safety procedures.
• Demonstrate leadership, data assessment, and proactive decision-making.

Requirements

• Minimum of four years of clinical laboratory experience.
• Minimum of two years in a leadership role.
• Valid Clinical Laboratory Scientist (CLS) license.
• Knowledge of financial and computer systems.
• Strong understanding of regulatory standards and quality management.
• Experience in team supervision.