Manager IT, SAP Transportation

Job Summary

Manages a team that develops, implements, and/or supports technology solutions for a business function. Ensures the operational stability of technology systems and applications and that technology solutions meet the needs of the company.

Major Tasks, Responsibilities, and Key Accountabilities

• Oversees technology development and support activities to ensure technology issues are resolved in a timely and cost-effective manner in accordance with governance and security processes.
• Manages and tracks the progress of multiple technology efforts, including administration, work plans, resource planning and control, status reports, and budgeting.
• Resolves problems by analyzing issues, recommending corrective actions, providing tactical direction, and reallocating associate resources where needed.
• Communicates activity statuses with technology teams, peers, management, and end-users.
• Provides management, coaching, and feedback to associates, including assessing performance and providing guidance and direction on work-related activities.
• Reviews operational processes and implements changes when needed.
• Works with leadership to align technology resources to appropriate projects and workstreams.
• Builds relationship with key stakeholders and operational groups to identify and resolve business issues.

Preferred Qualifications

• 7+ years of experience in Information Technology with a significant focus on Supply Chain Logistics and Transportation systems.
• 3+ years of experience in a leadership or mentorship capacity (e.g., as a team lead, project lead, or formal manager).
• Deep functional and technical understanding of SAP Transportation Management (TM) is highly preferred. Experience with SAP WM/EWM or other logistics execution systems is also beneficial.
• Knowledge of a Route planning solution such as Descartes Route Planner and its mobile solutions is a plus.
• Proven experience delivering complex IT projects in partnership with business, Product and PMO (Project Management Office) stakeholders.
• A "player-coach" mindset with the ability to provide strong technical direction while also focusing on developing the skills and careers of your team members.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.