Manager, IT Project Management

Key Competencies

• Program & Project Management Leadership
• Cross-initiative delivery execution & dependency management
• People leadership, coaching & capability development
• Executive communication & stakeholder influence
• Financial and resource management
• Analytical problem-solving
• Organizational Change Management (OCM)
• Risk, issue & dependency management at program and project levels

Key Responsibilities

• PMO Leadership & Capability Development
• Lead, coach, and manage a team of program managers and project managers.
• Foster a culture of accountability, transparency, trust, and continuous improvement.
• Establish clear performance expectations, career paths, and skill development plans for PM practitioners.
• Provide hands-on coaching in stakeholder management, executive communication, and delivery leadership.
• Ensure adherence to standard PMO practices, training, and delivery tools.
• Program & Project Delivery Management
• Ensure consistent application of program and project management methodologies, standards, and templates.
• Provide oversight of end-to-end program and project execution, including schedules, milestones, dependencies, and delivery risks.
• Manage cross-project and cross-program dependencies to ensure coordinated delivery of outcomes.
• Act as the primary escalation point for delivery risks, blockers, and complex interdependencies.
• Intervene early to stabilize at-risk programs or projects and drive corrective action.
• Ensure initiatives meet readiness criteria and delivery expectations throughout the lifecycle.
• Resource & Capacity Manager
• Lead PMO resource planning and capacity management for programs and projects.
• Partner with the Associate Director, portfolio leaders, and functional managers to align resources with approved initiatives.
• Assign practitioners based on capability, workload, and development needs.
• Identify and escalate resource constraints that may impact delivery commitments.
• Ensures people are matched to work that fit their skills and growth plans.
• Program Management
• Partner with finance and portfolio managers to manage program and project budgets, forecasts, and resource allocation.
• Deliver executive-level reporting on program health, status, KPIs, and strategic alignment.
• Facilitate program governance meetings, steering committees, and executive reviews.
• Stakeholder & Cross-functional Partnership
• Build strong working relationships with business leaders, technology leaders, and delivery partners.
• Partner closely with portfolio management, finance, and governance teams to support execution of approved programs and projects.
• Serve as a trusted advisor on delivery health, delivery risks, and execution best practices.
• Ensure communication strategies are timely, accurate, and tailored to stakeholder needs.
• Reporting & Delivery Transparency
• Ensure the accuracy, consistency, and timeliness of program and project status reporting.
• Provide executive-level visibility into delivery performance, milestones, risks, and key dependencies.
• Highlight trends, systemic risks, and improvement opportunities across programs and projects.

Required Qualifications

• 8 + years of progressive program and project management experience leading large-scale complex technical initiatives.
• Bachelor’s degree in a relevant field or equivalent experience.
• 2+ years experience leading teams of program managers and/or project managers.
• Strong expertise in program and project management methodologies (Waterfall, Agile, Hybrid).
• Excellent leadership, communication, and conflict-resolution skills.
• Strong written communication and documentation capabilities.

Additional Information

• This position follows a Hybrid work style (2-3 days a week in office).
• The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C.; Atlanta, GA, Nashville, TN, Chicago, IL, or Charlotte, NC.
• Scheduled Weekly Hours 40
• Pay Range $115,200 - $158,400 per year
• This job is eligible for a bonus incentive plan.
• Description Of Benefits
• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
• About Us
• About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
• About Us
• About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
• Equal Opportunity Employer
• It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.