Manager, IT Engineer II - Cloud System Operations

About the role

This is a HYBRID position that requires minimum 2 days a week in Princeton NJ office. The Engineer II is a pivotal, developmental role on the engineering team where they are responsible for the successful delivery and outcomes of assigned projects and initiatives.

Responsibilities

• Work with the IT Engineer III, Solution Architect, Platform Lead and Product Lead to translate business and functional requirements into well-architected technical solutions.
• Drive the design and the implementation of solution components that align with Otsuka’s enterprise architecture, data strategy, and security standards.
• Develop and configure systems across cloud (AWS, Azure), on-premises, and hybrid environments.
• Build automation scripts and reusable components to streamline deployments.
• Participate in code reviews, configuration management, and version control practices.
• Validate scalability, performance, and fault-tolerance of deployed systems.
• Collaborate with product owners, business analysts, architects, and QA teams to ensure alignment with project goals.
• Work within Agile/Scrum or hybrid delivery frameworks to support iterative releases.
• Manage/Contribute to technical deliverables and contribute to project documentation, timelines, and risk assessments.
• Cook up with external vendors, managed service providers, and internal support teams.
• Provide clear, concise technical input in planning and status meetings.
• Maintain high availability of systems through proactive monitoring and issue resolution.
• Analyze incidents, perform root-cause analyses, and implement preventive measures.
• Apply observability tools (e.g. Splunk, Datadog, New Relic) for performance management.
• Automate infrastructure provisioning, deployment pipelines, and alerting systems to reduce manual interventions.
• Develop operational runbooks and participate in on-call rotations as needed.
• Contribute to disaster-recovery testing and business continuity planning.
• Ensure solutions comply with Otsuka’s cybersecurity, GxP, data-privacy, and regulatory requirements (e.g., GDPR, HIPAA).
• Implement and enforce policies for identity and access management, encryption, and network security.
• Participate in internal and external audits, ensuring systems meet required documentation and traceability.
• Contribute to change control, configuration management, and vulnerability remediation activities.
• Participate in the evaluation of emerging technologies—cloud services, DevOps tooling, AI frameworks, and automation platforms—and recommend adoption strategies.
• Support proofs of concept (POCs) and pilot deployments for new tools or patterns.
• Collaborate on FinOps and cost-optimization initiatives to enhance efficiency.
• Promote standardization and reusability across platforms, applications, and processes.
• Contribute to best practices through documentation, mentoring, and internal community engagement.

Requirements

6+ years of experience as IT Engineer. Pharmaceutical industry expertise is a plus but is not required. Strong analytical and systematic problem-solving abilities. Excellent communication skills, with the ability to explain complex topics to diverse audiences. Proficiency with modern IT tools and platforms such as: Cloud (AWS, Azure), DevOps (GitHub Actions, Jenkins, Azure DevOps), and Monitoring (e.g. Splunk, Datadog). Understanding of Agile, DevOps, ITIL, and change-management methodologies. Experience in regulated or GxP environments preferred.

Qualifications

• Knowledge/ Experience and Skills: Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience).
• Preferred certifications: Cloud (AWS, Azure), Infrastructure (Cisco, Microsoft, CITRIX), DevOps (Terraform, Kubernetes).

Benefits

Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Pay

$121,103.00 - $181,125.00, plus incentive opportunity.

Schedule

HYBRID position that requires minimum 2 days a week in Princeton NJ office.