Manager, IT Client Endpoint Engineering

About the role

The IT Systems Engineering team builds the systems and processes that keep Asana running: endpoint management, identity, and the enterprise applications every Asana employee uses every day. As Manager of IT Applications and Client Platform Engineering, you’ll lead four engineers: two on client platform, two on applications. You report directly to the Head of IT Systems Engineering. This is a player/coach role: you set direction, run planning, and step in on escalations and architecture decisions while your engineers own most of the day-to-day. Your primary depth is in endpoint engineering; you have enough SaaS administration background to lead the apps side without micromanaging it. We’re looking for someone who knows endpoint work deeply and is ready to grow as a manager.

Responsibilities

• Lead and develop your team.
• Mentor and manage four engineers (two on CPE, two on Apps).
• Set priorities, clear blockers, and help each person grow.
• Own the client platform program.
• Set strategy and lead execution for Asana’s endpoint fleet: macOS, Windows, and mobile.
• This means MDM infrastructure, zero-touch deployment, software catalog, and OS lifecycle.
• We’re primarily an Apple shop with a growing Windows footprint.
• Strengthen endpoint security.
• Work with the Corporate Security team to harden our endpoint posture, respond to incidents, and build initiatives that connect security priorities and endpoints.
• Oversee the applications engineering function.
• Your Apps engineers manage the SaaS portfolio: Asana, Google Workspace, Slack, Zendesk, DocuSign, 1Password, Slab, Figma, and more.
• You set direction, stay close enough to catch problems early, and step in when something needs senior judgment.
• Be the technical escalation.
• When a hard endpoint problem surfaces, an MDM decision needs to be made, or a cross-team initiative needs senior ownership, that’s you.
• Push automation and efficiency.
• Spot opportunities to reduce manual work through scripting, APIs, and workflow tooling.
• Build the expectation that if something is repetitive, the team automates it.
• Work across the organization.
• Partner with Corporate Security, HR, Legal, and other business teams to understand what they need, communicate what IT is building, and ship solutions that work.

Qualifications

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• Experience managing client endpoint infrastructure: macOS and Windows required, mobile (iOS/Android) a strong plus.
• Hands-on with MDM platforms like Jamf, Intune, BigFix, or AirWatch; familiar with zero-touch deployment methods.
• Comfortable with identity platforms like Okta and how they connect to endpoint management.
• C writes scripts in Bash or PowerShell; familiar with APIs and orchestration tools like Workato.
• Enough SaaS administration experience — Google Workspace, Slack, and similar — to lead a team that owns it.
• Some management experience. This is a good role for a senior engineer who has led projects or a small team and is ready for the next step.
• You communicate clearly, prioritize in writing, and know when to solve a problem yourself and when to hand it off.

Benefits

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences