Manager IS&T Program

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always.

About the role

To provide strategic planning for technology and automation needs, taking a lead role in developing strategies that align with departmental goals, and building a strong effective team. Ensures project managers are directing, coordinating and controlling the lifecycles (scope, schedule, budget and deliverables) of multiple strategic projects within the Program to deliver the planned value to the strategic objectives.

Responsibilities

• Drives IT projects and ensure outcomes are met to include leadership engagement, planning, and hiring, implementation strategy, and ongoing operational planning.
• Takes an active role in defining, documenting, and ensuring that implementation protocols, policies, procedures, and quality metrics are adhered to.
• Provides day-to-day management of assigned staff including hiring, terminating, defining goals, coaching, and evaluating performance, and ensuring staff meets and/or exceeds deliverables.
• Executes against a roadmap/tactical plan for the Program and implements the key components of a common project management framework and competency.
• Implements a Program communication strategy to drive awareness of the Program and the organizational value; provides a compelling reason to increase understanding and agreement; highlights successes to generate buy-in.
• Oversees close coordination between Project Managers through regular updates to ensure Risk/Issues/Decisions/Action Item log documentation accurately supports Program status.
• Ensures documentation discipline for all planning activity and status reporting.
• Takes an active role in ensuring projects adhere to IS&T PMO methodology management protocols, procedures, and guidelines.
• Provides oversight that includes but is not limited to project management, strategic planning, system selection, and operational planning. Acts as point of escalation for project managers and team members in providing these services.
• Responsible for escalating issues and resource needs to IS&T leadership.
• Handles multi-project interactions, interfaces, assessments, and related decisions while considering project priorities based on resources and funds.
• Manages vendor resources, project accounting, subcontractors, and contract administration as assigned.
• Responsible for all aspects of managing and leading a team including interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
• Mentors team members to encourage personal and professional growth.
• Encourages ongoing skill development by providing opportunities for continued education.

Requirements

• Minimum of 7 years similar experience in a healthcare or business environment with at least 2 years of experience in a leadership role in an IT support organization.
• Broad experience with generally known project management software, commercially available healthcare, and business software packages is required.
• Project Management Professional (PMP) certification is required.

Qualifications

• Excellent project management skills with a strong attention to detail and ability to organize other teams and adapt styles to meet the needs of each team.
• Demonstrates organizational, analytical, and time management skills and displays the following preferred aptitudes: communication, problem-solving, and conflict resolution.
• Ability to function in a dynamic environment subject to impromptu changes in schedules and priorities.
• Able to develop and maintain good working relationships and to interact positively and productively with teams across organizational lines, including administrative and executive staff.
• Experience in a matrix environment.
• Expert in MS Project and MS Office Suite.

Education

Graduation from an accredited college with a degree in Computer Science, Business, or the knowledge, skills, and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.

Skills

• Demonstrates excellent verbal and writing skills for executive communications, proposals, and project reporting.
• Proven ability to develop and maintain good working relationships and to interact positively and productively with teams across organizational lines, including administrative and executive staff.

Schedule

• Work Shift: Day
• Work Days: Monday-Friday
• Shift Start Time: 8:00 AM
• Shift End Time: 5:00 PM
• Worker Sub-Type: Regular

Primary Location Address: 1575 Northeast Expy NE