Information Systems & Technology (IS&T) Manager

About The Job

Since 1854, the innovation and creativity of Louis Vuitton's expert craftsmanship has been passed from generation to generation. Louis Vuitton U.S. Manufacturing (LVUSM) is a part of this rich history and tradition, and proudly operates workshops in California and Texas. Our ateliers in Irwindale and San Dimas are currently seeking an Information Systems & Technology (IS&T) Manager.

Job responsibilities

• Represents LVUSM IS&T in worldwide community (Central and other zones)
• Ensure LVUSM IS&T initiatives are in alignment with global strategic direction
• Key point of contact for business teams on IS&T issues
• Partner with Local and Central counterpart to define any new initiatives; act as an internal consultant by partnering with department heads and business key users to define project scope and requirements; propose for arbitration to the General Manager and IS&T Sr. Regional Manager
• Responsible for the overall support of Manufacturing applications and IT infrastructure
• Ensure timely and accurate updates of his/her LVUSM application and infrastructure scope landscape
• Contributor to the application and infrastructure management planning by incorporating user experiences and best practices to propose future enhancements
• Define and apply the security policy related to the applications and infrastructure in his/her scope
• Owns monitoring and production support of LVUSM Manufacturing applications and IT Infrastructure
• Responsible of creating and/or maintaining documentation for business-specific functionalities
• Create and maintain the overall project plan for new business project requests
• Work in conjunction with department heads and key users to define project scope and requirements
• Coverage/follow-up on project tasks across business users, IS&T and Central IS&T in France
• Participate in functional and integration testing
• Provide management status reporting, including communication to Executive Team and Central IS&T
• Prepare User Acceptance Testing (UAT) scenarios with the business; organize and coordinate UAT to ensure all scenarios are conducted and results properly documented
• Co-manage resources with Solutions, Infrastructure management and Central/Zone counterparts
• Budget and Vendor Management IS&T Expenses and Project budgets are prepared, presented and followed in order to ensure committed expenses do not stick out of approved budgets in partnership with the IS&T Sr. Regional Manager
• Work with vendors to obtain appropriate level of capability if in-house expertise is missing
• Work with vendor when external resources are required to deploy or support
• Protecting the Brand (Security) Based on security audit performed, apply and promote good IS&T practices in LVSUM scope to encompass all security breach identified
• Team management and collaboration
• Manage the LVSUM IS&T Support team
• Meets regularly with team to gather work statuses, discusses work progress and obstacles, provides advice, guidance, encouragement and constructive feedback, establishes measurable individual and team objectives
• Collaborate closely with worldwide IS&T Teams, Americas Operation team and Business Teams to guarantee support operations
• Share &; communicate best practices & achievements through our Social Network portal

Qualifications

• 5 years of progressively increasing responsibilities in IS&T and Manufacturing
• Project management with proven experience in coordinating and leading major IT projects for industrial site, including IT room setup, budget management, cabling
• Demonstrates the ability to work independently and provide timely, accurate reports as required
• Capacity to manage multiple projects at regional and worldwide levels
• Comprehensive in Production Management, Supply Chain and Logistics, Quality, Controlling, Leather Goods Industry, Luxury Industry
• Proven ability to meet milestones and delivery dates
• Excellent written and oral communication skills
• Ability to recognize, report on and effectively manage project priorities, issues and risks
• Ability to handle vendor relationship, review and monitor contract of external services and resources
• Knowledge of Manufacturing systems
• Experience in implementing or working on ERP (Manufacturing)
• Proven ability to engage effectively with executive-level management within both IS&T and business
• Good general skills in IT
• Good professional experience in an international context (collaboration with several other regions)

Competencies

• Capable of adapting to changing needs
• Self-motivated
• Ability to influence
• Effective negotiation skills
• Strong analysis / problem-solving
• Availability for travel and drive
• English required
• French and Spanish would be a plus

Pay

The appointed candidate will be offered a salary within the range of USD$120,000 - $160,000 annually, the opportunity for a bonus, plus a comprehensive benefits package (details below).

Benefits

• Medical, dental, vision benefits
• 401k Retirement Plan with employer contribution
• Profit Sharing Plan
• Paid Time Off
• Short and long-term disability coverage
• Company Paid Holidays
• Employee Discount and access to other LVMH Brand discounts