Manager, IP Network Services
About the role
The Manager, IP Network Services, is responsible for the high-level success and overall day-to-day performance of the IP Network team. The Manager is expected to understand the existing technical architecture, plus the overall technical vision for the IP-Data Network, and use it in overseeing the creation of executable plans and manageable timelines for each budget year. The Manager ensures projects and priorities align with the expectations of the relevant business units, maintains regular communication with project stakeholders, and ensures projects are completed on time and within budget. The Manager coordinates activities for the IP Service department and manages operational events and outages. The Manager reports directly to the Director, IP Services. Division: Buckeye Broadband. Department: IP Services.
Responsibilities
- Oversees the work of the IP Network Services team to ensure strict adherence to departmental standards for planned or unplanned project deliverables, project documentation, and project timelines based on existing priorities.
- Manages all IP Network Services project activity, allocates time, resources, and ensures that projects are completed on time and on budget.
- Manages both internal and external communication on all IP Network Services projects and ensures that all stakeholders are kept up to date on project status.
- Oversees schedules, sequences, and assignments for work activities, based on work priority and skill sets of personnel.
- Manages escalations into the IP Network Services team from other departments or divisions.
- Manages communication with various vendors/manufacturers to ensure proper requisition of materials and supplies in support of planned projects.
- Monitors daily/weekly project KPIs and reports pertaining to active projects, resource allocations, and project timelines—this data is then used to maintain an understanding