Manager, Network Services

Key Responsibilities

• Network Services Management
• Cloud Services Management
• Team Leadership and Development
• Project Management
• Security and Compliance

Required Experience

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience)
• Minimum of 5 years of experience in a hands-on leadership role managing technical teams
• At least 3 years of experience with cloud systems (preferably AWS)
• Proven expertise with the following technologies and practices:
• Cisco technologies (routers, switches, firewalls, network security solutions)
• Forescout NAC (Network Access Control)
• F5 LTM (Load Balancer and traffic management)
• Palo Alto Firewalls (Next-Generation Firewalls, threat management, and VPN configuration)
• Performance Management tools (e.g., SolarWinds, ThousandEyes, AppDynamics)
• Data center operations (designing, implementing, and managing)
• Ability to innovate and automate infrastructure solutions
• Strong understanding of cloud platforms (AWS, Azure, or Google Cloud) and hybrid environments
• Experience with automation tools and scripting languages (e.g., Ansible, Python, PowerShell)
• Familiarity with emerging technologies and trends in IT infrastructure and cloud services

Preferred Qualifications

• Relevant certifications (e.g., CCNA, CCNP, CCIE, VMware VCP, Nutanix Certified Professional, F5 Certified, Palo Alto Networks PCNSE, AWS)

Supervisory Responsibility

• This position involves managing a team of Infrastructure Engineers (Server, Storage, Cloud, and Network Infrastructure).
• The Senior IT Infrastructure Manager will be responsible for overseeing staff activities, providing administration support, and offering coaching and mentorship.

Work Environment and Physical Demands

• This position operates in a professional office environment.
• Routine tasks involve standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Position Type/Expected Hours of Work

• This is a full-time, in-office role.
• The typical work schedule is Monday through Friday, with occasional schedule adjustments as needed for night or weekend work.

Travel

• This role may require up to 10% travel.