Manager, Internal Communications & Employer Brand

Key Responsibilities

• Support the planning and execution of companywide internal communications that inform and engage Team Members across corporate and venue locations.
• Manage the dissemination of corporate messaging across internal communication channels including intranet, email communications, leadership updates, and digital platforms.
• Draft and edit internal communications including announcements, leadership messages, Team Member updates, and internal campaigns.
• Ensure messaging is clear, consistent, and aligned with company strategy and brand voice.
• Evaluate communication objectives, target audiences, and messaging needs to recommend the most effective channels and formats.
• Maintain internal communication standards, processes, and editorial guidelines.

Frontline Communications

• Develop communications that effectively reach store-level Team Members and General Managers across Dave & Buster’s and Main Event locations.
• Translate corporate initiatives and operational updates into clear, actionable communications for frontline teams.
• Partner with Operations leadership to ensure frontline communications are timely, relevant, and easy to understand.
• Support communication campaigns related to training, operations updates, company initiatives, and Team Member recognition.
• Create communication formats that resonate with frontline audiences including visual storytelling, short-form messaging, and location-level updates.

Employer Branding & EVP

• Support the activation of the company’s Employer Value Proposition (EVP) through internal storytelling and external employer brand initiatives.
• Manage employer brand content across external platforms including LinkedIn.
• Partner with Talent Acquisition and HR to develop content that highlights career opportunities, Team Member stories, and company culture.
• Affiliate in building campaigns that showcase Dave & Buster’s / Main Event as a great place to work.
• Collaborate with marketing and corporate communications teams to ensure employer brand messaging aligns with the broader company brand.

Cross-Functional Collaboration

• Partner with HR, Talent Acquisition, Operations, and Corporate Communications to support consistent and effective messaging.
• Cook up with external communication partners when needed to support employer branding and communication initiatives.
• Serve as a communications resource for teams seeking support with Team Member messaging.