Jobs · Manufacturing · Massachusetts

Manager, Inside Plant (ISP)

Spectrum · North Oxford, MA · 1 mo ago
On-siteManufacturing$99k–$175k/yrFull-time

About the role

This role requires the ability to work lawfully in the U.S. without employment‑based immigration sponsorship, now or in the future. As the Manager, Inside Plant Operations (ISP) you will lead Spectrum’s Inside Plant Operations staff and facilities, overseeing disciplined operational practices, strategic planning, and cross‑functional collaboration. You will manage staff responsible for the reception and distribution of off‑air transport programming using coaxial cable and fiber optic transmission technologies. You will also manage all critical infrastructure design and installation, including the installation, construction, operation, and repair of equipment associated with the headend, hub, colocations, and optical transport network (OTN) facilities. Additionally, you will support enterprise end‑user turn‑up and activations and manage on‑call rotation as necessary.

Responsibilities

  • Ensure structured, consistent, and disciplined execution of work tasks.
  • Maintain, support, and upgrade critical infrastructure hardware, including AC/DC power systems, HVAC systems, and fire suppression.
  • Participate in preparing and executing capex/opex forecasting.
  • Responsible for employee lifecycle, including performance management of staff.

Working Conditions

  • Work in a 24 × 7, fast‑paced environment.
  • Exposure to continuous moderate noise.

Required Qualifications

  • Education: Bachelor’s degree in engineering or related field, and/or equivalent work experience.
  • Experience: 8+ years of engineering experience; 2+ years of management/supervisory experience; 2+ years of project management experience.
  • License: Must possess and maintain a valid driver’s license with a safe driving record.
  • Skills and Knowledge:
    • Knowledge of Spectrum products and services and HFC.
    • Ability to handle multiple projects, make decisions, and solve problems under pressure.
    • Ability to supervise and motivate others.
    • Proficiency with personal computers and software applications.
    • Knowledge of all FCC compliance reports and other rules and regulations.
    • Understanding of applicable local, state, federal, and OSHA regulations.
    • Understanding of HVAC and power distribution systems.
    • Knowledge of analog transmission line theory, electronic theory, FCC regulations, fiber‑optic theory, National Electric Code, and National Electric Safety Code.

Preferred Qualifications

  • Knowledge of critical facility construction/maintenance.

Pay

The base pay for this position generally ranges from $98,900.00 to $175,300.00. Actual compensation will consider a wide range of factors, including skills, qualifications, experience, and location, and may include additional incentive‑based compensation such as bonuses.

Benefits

Spectrum offers a comprehensive pay and benefits package that rewards employees for their contributions and supports all aspects of well‑being at every stage of life.

Company Overview

Charter Communications, through the Spectrum brand, provides superior communication and entertainment products for residential and business customers, including Internet, TV, Mobile, and Voice services. The company also offers local news, programming, regional sports via Spectrum Networks, and multiscreen advertising solutions via Spectrum Reach. Spectrum operates in 41 states across the U.S., keeping customers connected to what matters most.

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