Manager Innovations Operations

About the role

At HCA Healthcare, our Digital Transformation and Innovation (DT&I) team is redefining what’s possible in patient care. By leveraging the power of artificial intelligence, automation, and digital technologies, DT&I is helping drive meaningful improvements in clinical outcomes, reduce manual workload, and expand the reach of our care teams. If you're passionate about using technology to improve human life, this is where your work truly matters.

We’re looking for a forward-thinking, collaborative, and results-driven Innovation Operations Manager to help bring the future of healthcare to life at Hendersonville Medical Center. In this role, you’ll be at the intersection of healthcare operations, emerging technology, and care transformation—helping test, implement, and scale innovative solutions that improve how healthcare is delivered. You'll work alongside clinical leaders, frontline care teams, technology experts, and innovation partners to challenge the status quo, streamline processes, and transform promising ideas into meaningful, measurable results.

Responsibilities

• Drive Innovation Into Action
  • Partner with clinical and operational leaders to bring innovative care models, products, and technologies from concept to implementation.
  • Support the design, prototyping, testing, and evaluation of new healthcare solutions within our innovation hub.
  • Help identify opportunities to scale successful innovations across additional healthcare facilities.
• Optimize Operations & Improve Performance
  • Identify opportunities to simplify workflows, improve efficiency, reduce costs, and enhance quality.
  • Establish and monitor performance metrics to measure the success and impact of innovation initiatives.
  • Use data, feedback, and frontline insights to continuously refine and improve operational processes.
• Collaborate Across Teams
  • Work closely with hospital leadership, clinical teams, project managers, technical experts, and external innovation partners.
  • Champion the voice of frontline caregivers to ensure innovative solutions address real-world challenges.
  • Build strong relationships across departments, remove operational barriers, and help teams embrace change.
• Help Shape the Future of Care
  • Evaluate innovations through the lens of patient access, care delivery, operational efficiency, health equity, and health outcomes.
  • Provide operational insights and recommendations to senior leadership.
  • Support a culture of curiosity, continuous improvement, and creative problem-solving.

Requirements

• Bachelor's degree in Business, Healthcare, or a related field.
• 2+ years of experience in operations management or a related discipline.
• Strong analytical, problem-solving, and organizational skills.
• Ability to collaborate across teams, influence stakeholders, and translate ideas into actionable solutions.
• A proactive, adaptable mindset with a willingness to learn and embrace new challenges.

Qualifications

• Previous hospital or healthcare leadership experience.
• Experience in operational improvement, logistics, or process optimization.
• Lean Six Sigma Green Belt certification or willingness to pursue certification.
• Familiarity with healthcare innovation, change management, or implementing new technologies and workflows.
• Curiosity, creativity, and the confidence to ask, "What if there's a better way?"

Benefits

• Be at the forefront of healthcare innovation — help bring emerging technologies and new models of care into real clinical environments.
• Turn ideas into impact — go beyond planning and play a hands-on role in implementing solutions that can transform healthcare delivery.
• Collaborate with diverse leaders — build relationships with clinical, operational, and technology teams working toward a shared mission.
• Expand your expertise — gain exposure to hospital operations, outpatient services, innovation strategy, and enterprise-wide care transformation.
• Make a meaningful difference — your work will help improve operational performance, support care teams, and create better experiences for patients.

Schedule

Work Location: Hendersonville Medical Center, Hendersonville, Tennessee. Fully onsite, Monday–Friday, 8:00 AM–5:00 PM. Occasional travel up to 25%. Visa sponsorship is not available now or in the future.