Manager, Infrastructure
About the role
The LA Clippers are seeking an experienced hands-on Manager of Infrastructure to lead the day-to-day operation, support, and continuous improvement of enterprise and venue technology across the organization.
Responsibilities
Network Infrastructure Architect, maintain, and troubleshoot the Cisco enterprise network environment (routing, switching, wireless, and security).
Support high-density wireless environments during live events, ensuring performance and reliability.
Lead the design and maintenance of high-density Cisco wireless networks capable of supporting tens of thousands of concurrent users during major events.
Manage firewalls and network segmentation policies to ensure security and performance.
Monitor network health and respond to incidents using tools like Cisco DNA Center, ThousandEyes, or similar.
Cloud & Microsoft Platforms
Manage and operate the organization’s Microsoft Azure environment, including infrastructure-as-a-service (IaaS), platform services (PaaS), and hybrid cloud architecture; provide technical input and recommendations to Technology leadership on cloud direction and investments.
Manage Microsoft 365 tenant administration, including Exchange Online, SharePoint, Teams, Intune, and Entra ID.
Maintain cloud governance practices, support cost optimization efforts, and ensure security compliance within the Azure environment.
Oversee identity and access management (IAM) strategies using Azure AD / Microsoft Entra ID including MFA, conditional access, and SSO.
Vendor & Partner Coordination
Work closely with infrastructure vendors (DAS, Wi-Fi, ISPs) to support day-to-day operations and resolve issues.
Escalate and track vendor-related incidents to ensure timely resolution.
Coordinate with partners during events to ensure connectivity and performance expectations are met.
Participate in vendor roadmap reviews and hardware refresh planning; provide technical input on upgrade cycles and ensure third-party solutions continue to meet operational needs.
Monitoring, Backup & Reliability
Implement and manage comprehensive network and platform monitoring solutions to ensure real-time visibility into infrastructure health, performance, and availability across on-premises and cloud environments.
Define alerting thresholds, dashboards, and escalation workflows for proactive incident detection and resolution.
Own and maintain enterprise backup and data protection strategies, including tools, schedules, retention policies, and regular recovery testing for all critical systems.
Ensure monitoring and backup coverage spans the full environment — network infrastructure, Azure cloud workloads, Microsoft 365 services, and on-premises systems.
DevOps & Platform Support
Work closely with the DevOps team to support infrastructure needs for applications and services.
Monitor and right-size Azure cloud resources in partnership with DevOps to optimize performance and control costs, including compute, storage, and networking spend.
Serve as a hands-on technical resource in cross-functional planning sessions and architecture discussions, contributing practical infrastructure expertise.
Operations & Team Leadership
Lead, mentor, and develop a team of infrastructure engineers, providing guidance while staying actively involved in technical work.
Maintain and uphold infrastructure policies, standards, and best practices across the team; recommend updates and improvements to Technology leadership as needs evolve.
Participate in incident response and act as an escalation point for infrastructure-related issues.
Contribute to documentation, runbooks, and operational best practices.
Support and maintain disaster recovery (DR) and business continuity (BCP) plans, including regular testing and documentation of recovery procedures.
Event Operations
Provide hands-on infrastructure support for games, concerts, and live events and serve as point of escalation for infrastructure issues during events.
Ensure systems are operational before and during events, with quick response to issues.
Coordinate with broadcast partners, production companies, league technology, and internal teams to support event-day technical requirements.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
7+ years of IT infrastructure experience with strong hands-on technical skills, with at least 2 years in a team lead or management role
Proven experience working directly with Cisco networking (routing, switching, wireless, firewalls)
Hands-on experience supporting Microsoft Azure and Microsoft 365 environments
Strong understanding of networking fundamentals and infrastructure operations
Ability to lead while remaining deeply involved in technical execution
Preferred Qualifications
Experience with VMware or virtualized environments
Familiarity with backup and recovery solutions (e.g., Veeam)
Experience supporting large venues, live events, or similar environments
Relevant certifications (CCNA/CCNP, Azure Administrator)
Linux experience
Active Directory administration
MDM tools (Intune, Jamf)
Exposure to network monitoring and observability tools