Manager, Indirect Tax

About the Role

The Indirect Tax Manager will be a key technical expert supporting PayPal's U.S. indirect tax strategy and compliance. This role is responsible for tax advisory, audit support, and technical analysis across sales & use tax, personal property tax, and gross receipts taxes for PayPal and its U.S. affiliates. The successful candidate will collaborate across Tax, Finance, Legal, Product, and AP functions—managing complex audits, researching evolving tax developments, and delivering timely tax guidance to business stakeholders. This position reports to the Director of Indirect Tax – Americas and is part of a broader global Indirect Tax team committed to building sustainable tax strategies and driving continuous improvement in tax operations.

Responsibilities

• Oversee tax matters across multiple jurisdictions.
• Partner with tax leadership to evaluate tax impacts of business initiatives.
• Drive process improvements, systems enhancements, and best practices.
• Provide technical guidance and training to team members.
• Support audits and interactions with tax authorities.
• Lead or support sales & use tax, personal property tax, and gross receipts tax audits from initiation through resolution.
• Prepare comprehensive audit schedules, workpapers, and supporting documentation for auditor and government document requests.
• Manage audit timelines, stakeholder communication, and escalation of complex or high-risk issues to senior leadership.
• Coordinate with external tax consultants and internal teams (Accounting, Finance, Legal) to resolve audit findings.
• Research and monitor changes in indirect tax law, regulations, and case law with potential impact on PayPal's business and affiliates.
• Provide timely, accurate tax guidance and technical analysis to Finance, Product, and Business stakeholders on indirect tax implications of new products, services, and business initiatives.
• Respond to ad-hoc indirect tax inquiries with clear written and verbal analysis.
• Support tax provision accounting and policy development for indirect tax matters.
• Advise on and support deployment of indirect tax software solutions (Avalara, OneSource, Vertex) for new products, services, and technology initiatives.
• Identify optimization opportunities in tax technology and systems.
• Drive or assist in the preparation and analysis of complex, moderately cross-functional tax projects (M&A structuring, new market entry, regulatory changes, process improvements).
• Collaborate with AP, Product, Legal, Accounting, and Finance teams to gather information, resolve technical questions, and ensure accurate reporting.
• Serve as an escalation point and trusted advisor for indirect tax questions across the organization.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• 7+ years of indirect tax experience, with demonstrated expertise in sales & use tax; prefer mix of Big 4/national accounting firm experience and in-house corporate tax roles.
• Advanced proficiency in indirect tax research tools (Vertex, CCH IRD, RIA Checkpoint, or equivalent).
• Strong analytical, organizational, and problem-solving skills.
• Detail-oriented with ability to manage multiple projects and deadlines.
• Excellent written and oral communication skills.
• Proficiency in SAP, Microsoft Excel (pivot tables, data analysis, VLOOKUP) and Word.
• Ability to work both independently and as part of a cross-functional team.
• Organized, proactive, and capable of managing ambiguity.

Preferred Qualifications

• Sales & Use, Personal property tax audit experience and management.
• Sales tax nexus analysis and multistate tax compliance.
• Tax provision accounting experience (ASC 450).
• Certified Public Accountant (CPA) or progress toward certification.

Nice-to-Have Qualifications

• Canadian GST/HST compliance and audit experience.
• Value Added Tax (VAT) or international indirect tax experience.
• LATAM indirect tax experience (Mexico, Brazil, or other key markets).
• E-commerce platform tax knowledge.
• Experience supporting financial technology or payments industry.

Pay

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

• New York City, New York: ($109,000.00 - $156,200.00 Annually)
• Chicago, Illinois: ($95,500.00 - $141,900.00 Annually)
• Austin, Texas: ($95,500.00 - $141,900.00 Annually)
• San Jose, California: ($109,000.00 - $156,200.00 Annually)
• Scottsdale, Arizona: ($94,000.00 - $134,750.00 Annually)
• Omaha, Nebraska: ($94,000.00 - $134,750.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Schedule

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.