Manager In Training (Full-Time)

About the role

The Manager in Training is responsible for assisting the Store Manager with overall operations and administrative duties. This role requires knowledge of each product area, promotes sales and promotions, and serves as an ambassador of Hibbett I City Gear to create a unique customer experience. The Manager in Training assumes supervisory control in the Store Manager’s absence and is trained in all Store Manager responsibilities.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager to establish action plans for departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics, and expenses to ensure profitability across departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Assure quality customer service is maintained.
• Perform general administrative duties as needed and train in the Store Manager’s responsibilities.
• Deliver extraordinary customer service as outlined in the customer service manual, assisting customers upon entry and during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards from the operations, personnel, visual, and customer service manuals, as well as company memos.
• Protect the company’s assets and financial information by ensuring accurate internal controls and reporting potential fraud risks.

Supervisory Responsibilities

• Supervise employees in the absence of the Store Manager.
• Carry out supervisory duties in accordance with organizational policies and applicable laws.
• Interview and train employees.
• Plan, assign, and direct work.
• Resolve problems.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team‑player, passionate about outstanding customer service and selling merchandise.

Pay

Hourly $10.35