Manager In Training (Full-Time)

Location: Morgantown, West Virginia (Morgantown Mall) • Department: Operations • FLSA Status: Non‑Exempt • Reports To: Store Manager

About the role

The Manager in Training assists the Store Manager with overall operations and administrative duties, is knowledgeable across all product areas, and helps achieve the store’s goals and initiatives. This role promotes sales and promotions, creates a unique customer experience, and assumes supervisory control in the Store Manager’s absence.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store when the Store Manager is absent.
• Provide knowledge and guidance to employees and customers in all departments as needed.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure departmental responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Maintain quality customer service at all times.
• Perform general administrative duties and train in the Store Manager’s responsibilities.
• Deliver extraordinary customer service as outlined in the customer service manual, assisting customers entering the store and during peak periods.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Uphold all Hibbett I City Gear policies, procedures, and standards from the operations, personnel, visual, and customer service manuals.
• Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks.

Supervisory Responsibilities

• Supervise employees in the Store Manager’s absence.
• Carry out supervisory duties in line with organizational policies and applicable laws.
• Interview, train, plan, assign, direct work, and resolve problems for staff.

Qualifications

• Retail experience, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to thrive in a fast‑paced environment.
• Capability to assist in managing a team and meet overall goals and profits.
• Self‑starter with initiative to take on important tasks without prompting.
• Strong attention to detail and ability to handle multiple tasks simultaneously with precision.
• Team‑player passionate about outstanding customer service and merchandise sales.

Pay

Hourly $11.00