Manager In Training Fresh Foods Department
About Us
Join us at WinCo Foods, where we're more than just a grocery retailer—we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. WinCo is the second largest Employee-Owned company in the United States, with more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support, set us apart. In this role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.
Overview
This position covers multiple locations within an area. You will learn all duties required of a Department Manager and assist the Department Manager in directing and controlling the operation of a department. Responsibilities include supervising department personnel, planning and ordering merchandise, ensuring customer service and product quality, freshness, and selection, and assisting in coordination and management of department operations to control costs, meet targeted labor, maintain projected profit margins, and meet or exceed sales goals. You will also perform department clerk duties as needed.
Responsibilities
- Assists Department Manager in meeting departmental projected sales and gross margin objectives.
- Creates effective promotional and seasonal displays; prepares, proofs, stages, and packages products; prevents shrink; oversees cost/quality control; orders necessary products and ingredients; prepares department sales/production guides; prepares, charts, and records sales dollars/percentages; computes gross profit; processes and maintains accurate department records; and controls expenses.
- Maintains and encourages an atmosphere of fast, friendly, courteous customer service.
- Ensures adequate product quantity, quality, and freshness by ordering, checking, receiving, and controlling inventory; building, maintaining, and organizing product display and storage areas; stocking and rotating products; inspecting displays daily for substandard and outdated product; discarding outdated or spoiled products; ensuring proper temperatures are maintained in all phases of product handling and preparation; following retail labeling laws and company code dating policy; following company policy on processing re-work or reduced-to-clear items, damage, and spoilage of product; trimming, cutting, wrapping, traying, displaying, and watering products as needed; ensuring proper pricing and signing; conducting inventories of all department items; and preparing food items as needed.
- Learns and assists Department Manager in supervising, motivating, coaching, training, and hiring of Department personnel.
- Learns and assists Department Manager in monitoring employee performance and recommending personnel action (hiring, firing, layoff, and disciplinary action).
- Learns and assists Department Manager in scheduling personnel according to coverage needs and service level.
- Performs customer relation duties and engages in suggestive selling and other sales techniques.
- Ensures proper merchandising of product by understanding schematics, merchandising of advertised and special items, proper signing procedures, analyzing cutting tests, and meeting customer demand.
- Maintains cleanliness and eye-appeal of work area, storage area, equipment, and retail displays according to company policy and legal regulations; cleans work area by mopping, sweeping, taking out garbage, etc.
- Maintains a safe/secure work environment and ensures compliance with security policies.
- Performs receiving duties: verifies orders against invoices; reports shortages and claims to ensure proper billing; breaks down loads and dates product; cuts cases; stacks, prices, and marks merchandise.
- Breaks down freight by moving product, placing it in inventory, operating forklift, etc.
- Performs all job duties and responsibilities with honesty and integrity.
- Performs other duties as assigned or needed.
- Completes the Manager in Training classroom and on-the-job training program.
Requirements
- High School Diploma or Equivalent.
- Effective communication with co-workers and customers and ability to follow written instructions.
- Demonstrated understanding of overall company practices through previous experience in the department or equivalent.
- Leadership skills in communication, management of people, customer relations, employee relations, analysis, planning orders, judgment, and reaction to business activity.
- Ability to perform basic math (addition, subtraction, division, and multiplication) and compute weights and measures.
- Experience operating computers and Windows software in a work setting.
- Ability to perform all duties and responsibilities of a department clerk at a fully competent and independent level.
- Perform supervisory skills (e.g., interviewing, scheduling, hiring, counseling, training, disciplining).
- Excellent verbal, written, electronic, and interpersonal communication skills.
- Safe and quick movements; ability to operate related equipment with manual dexterity and hand/eye coordination.
- Ability to work with hands exposed to moisture, cold, frozen, and fresh food.
- Mental alertness to perform duties involving potential hazards with respect to related procedures, equipment (e.g., knives, cookers), and work aides.
- Ability to work around machinery emitting heat and cold conditions.
- Knowledge of all areas of department production.
- Ability to learn product variability, perishability, safety and sanitation procedures, and department policies.
- Understanding of taste, content, and perishability of products; ability to conduct visual inspections and read reports, manuals, etc.
- Ability to calculate inventory.
- Physical ability to stand for long periods, walk and move rapidly, bend, stoop, twist, and turn frequently.
- Frequent repetitious arm and hand movements.
- Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to 50 lbs., within the range of floor level to overhead.
- Ability to push and pull fully loaded hand trucks and pallet jacks containing product of substantial weight.
- Proper use of cleaning chemicals in accordance with manufacturer’s guidelines and instructions.
- Proper handling of related food products per State and County laws and WinCo standards.
- Ability to perform primary duties efficiently and accurately.
- Current Food Handlers Certification per State and County Laws and WinCo standards.
Machines and Equipment Operated
- Computer terminal and office machines.
- Order/scan gun.
- All department-specific equipment, which could include any of the following: kitchen utensils, knives and appliances, automatic slicers, grinders, stuffers, tumblers, smokehouse, vacuum sealers, overwrappers, scales, band saws, meat tenderizers, meat slicers, bone dusters, bulkers, bailers, cubers, mixers, dough machines, shrink wrappers, cash registers, trash compactors, garbage disposals, cardboard bailers, pallet jacks, hand trucks, and/or forklifts.
Preferred Qualifications
- Experience in a role with formal supervision responsibilities, managing performance, and/or completion of supervisory training, coursework, or education.
- Experience in a role with product management responsibilities, including all aspects of inventory, display, and maintenance of products within a specific department.