Jobs · Information Technology · Massachusetts

Manager II, Security Risk Management

Kroll · Boston, MA · 1 wk ago
On-siteInformation Technology$90k–$200k/yrFull-time

Kroll is seeking an experienced leader to manage a Crisis Management and Intelligence Centre (CMIC) embedded within a world-leading financial services client. The CMIC plays a critical role in protecting the client's people, offices, portfolio companies, and investments worldwide by identifying, monitoring, and responding to a broad range of threats, including geopolitical developments, civil unrest, terrorism, severe weather, natural disasters, direct threats to personnel, operational disruptions, and other emerging risks.

About the role

This is a high-profile leadership role overseeing the client's global CMIC, with analyst teams based in Boston, Singapore, and Dublin operating in a follow-the-sun model. The successful candidate will provide formal line management to the regional managers leading these teams, while fostering a high-performing, collaborative, and consistent global operation. The role carries significant responsibility for senior stakeholder engagement, working in close partnership with the client to shape the strategic direction and continued maturity of the CMIC.

As the capability evolves, the Global Manager will drive continuous improvement, ensuring the function remains aligned with the client's changing priorities and is equipped to address emerging risks, evolving threats, and new business requirements.

This position is an in-office role.

Responsibilities

  • Lead global crisis management and intelligence functions
  • Lead and develop geographically dispersed management teams
  • Engage with senior leadership through strong executive communication and briefing skills
  • Implement crisis management governance, escalation frameworks, and incident coordination
  • Manage stakeholders and influence across multiple business functions
  • Establish and drive global operational standards, policies, and procedures
  • Drive program management initiatives, including performance metrics, reporting, and continuous improvement
  • Operate effectively in high-pressure environments and manage competing priorities
  • Be flexible with working hours to support regular coordination with teams in all regions (Americas, EMEA, and APAC)

Requirements

  • Experience leading enterprise-wide Crisis Management, GSOC, or intelligence operations programs
  • Knowledge of Enterprise Security Risk Management principles
  • Experience in business continuity, resilience, and emergency management programs
  • Understanding of geopolitical, security, and operational risk landscapes
  • Experience managing vendor relationships and technology roadmaps
  • Proven track record of organizational transformation and capability development
  • Experience supporting executive leadership during complex, multinational incidents and crises
  • Experience leading or supporting response and coordination efforts during technology application outages

Skills

  • Strategic Leadership
  • Leadership of Leaders
  • Executive Presence
  • Crisis Management Governance
  • Stakeholder Engagement and Influence
  • Program and Operational Excellence
  • Strategic Planning and Execution
  • Organizational Change Management

Benefits

  • Comprehensive medical, dental, and vision plans
  • Generous paid time off (PTO) and paid company holidays
  • Generous parental and family leave
  • Life insurance, short- and long-term disability coverage, and accident protection
  • Competitive salary structures and performance-based incentives
  • Merit-based compensation reviews
  • 401(k) plans with company matching

Pay

Salary range for this role is $90,000 - $200,000 USD.

About Kroll

Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights.

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