Manager II, Operations - AMZ27160.1

About the role

Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to reduce potential risks.

Responsibilities

• Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions.
• Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness for customers.
• Evaluate effectiveness of current or future systems and collaborate with other departments to integrate with business systems and processes.
• Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key controls.
• Manage cross-functional teams and/or third-party vendors for implementation of project/program requirements.

Basic Qualifications

• Bachelor's degree or foreign equivalent degree in Business Administration, Finance, Engineering, or a related field and one year of experience in the job offered or a related occupation.
• One year of experience in direct management and managing processes, projects, or programs.
• One year of experience in identifying and executing process improvement initiatives and providing customer support in a professional, non-retail environment.
• One year of experience using Salesforce, SQL, Tableau, Excel, or related business management tools.
• One year of experience in human capital management, including interviewing, hiring, performance management, coaching, promotions, and terminations, as well as providing technical, non-technical, and administrative support.

Pay

Salary range: $77,293 - $90,900 per year. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Schedule

40 hours per week, 8:00am - 5:00pm.