Manager I Clinics

Job Summary

The Manager I, Clinics is responsible for overseeing the daily operations of a clinic or group of clinics, ensuring efficient delivery of patient care, and managing clinic staff. This role involves coordinating healthcare services, optimizing clinic workflows, managing budgets, ensuring compliance with healthcare regulations, and providing leadership to a team of healthcare professionals. The Manager I, Clinics works closely with other healthcare managers and directors to achieve organizational goals and improve patient outcomes.

About the Role

Oversees, monitors, and evaluates daily operations of the clinic to ensure a productive and efficient work environment.

Responsibilities

• Hires, trains, supervises, and evaluates clinical and administrative staff, including physicians, nurses, medical assistants, and support personnel.
• Manages and analyzes accounts receivable and accounts payable, insuring that invoices are promptly prepared for payment.
• Handles inquiries, researches problems, provides solutions, and incorporates quality improvement data and/or patient satisfaction data into clinic goals.
• Implements guidelines and enforces clinic policies and procedures. Ensures HIPPA compliance standards for all medical records.
• Orders and monitors inventories for staff and medical supplies. Ensures accuracy in payments, billing, and vendor contracts.
• Responsible for patient care, physician billing, credentialing, and all other operational activities that directly relate to the daily operations of the clinic.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
• Schedules employees to ensure effective use of resources.
• Consults with Director on staffing issues.
• Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
• Strategic Planning and Financial Oversight
• Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
• Makes sure expenditures are monitored, ensuring cost-effective delivery of services.
• Evaluates and implements new technologies to enhance operational efficiency.
• Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
• Quality Assurance and Regulatory Compliance
• Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
• Participates in audits, inspections and accreditation processes as applicable.
• Follows established quality control practices to ensure accuracy, consistency and safety.

Qualifications

• Bachelor's Degree in relevant field required or Four (4) plus years of direct experience in lieu of a Bachelor's degree required.
• Master's Degree preferred.
• Two to four (2-4) years of experience in closely related field with Bachelor's degree required.
• Two to four (2-4) years of previous leadership experience preferred.

Knowledge, Skills And Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• MGMA Membership and/or ACMPE Certification preferred.