Manager, HRIS

Location: Arlington, VA (in‑person).

Benefits

• Generous paid time off, including volunteer days and military leave
• Remarkable 401(k) match
• Comprehensive health and wellness benefits
• Training and education reimbursement opportunities
• Recognition as a Certified Great Place to Work®
• Great Place to Work® 2025‑2026 survey results:
  • 96% feel good about how the USO supports the community
  • 94% are proud to tell others they work at the USO
  • 92% say their work has special meaning—it’s not “just a job”
  • 91% felt welcomed from day one
  • Over 88% agree all employees are treated fairly, regardless of race or gender

Responsibilities

• Procure, implement, and maintain one or more functional Human Resource Information Systems (HRIS)
• Complete all manual and automated system tasks related to recruitment/onboarding, compensation and benefits administration, HR management, and training accurately and on time
• Document processes, perform ongoing tests for new and existing system features, and ensure system integrity and performance
• Prepare, schedule, and run reports and metrics for internal and external audiences
• Serve as the HRIS subject‑matter expert, representing HRIS interests to Departments, Regions, Payroll/Finance, and IT
• Manage HRIS user access and security procedures
• Train HR administrators, managers, and employee users on system capabilities and proper use
• Assist HR Leadership and IT in analyzing system/technology needs, researching available systems, and recommending appropriate tools
• Make first‑line binding decisions about HRIS features and functionalities, escalating concerns when necessary
• Lead and develop subordinate HRIS team members, providing developmental opportunities
• Perform other duties as assigned

Requirements

• Bachelor’s degree in Information Technology, Business Administration, Human Resources, or a related field
• 5+ years of progressively responsible HRIS administration/management experience, including successful selection and implementation of an integrated HRIS
• At least 1 year of supervisory experience
• Relevant experience in a not‑for‑profit, military, multicultural, and/or global organization preferred
• General understanding of HR functional processes, information requirements, and business needs of a mid‑sized globally dispersed organization

Skills

• Strong interpersonal, customer service, and problem‑solving abilities
• Ability to interact with USO leadership at all levels with integrity and professionalism
• Skill in translating technical concepts for non‑technical audiences
• Experience managing and influencing external vendor relationships
• Proficiency with Microsoft Office Suite and familiarity with applicant tracking, HR, and learning management systems
• Specific knowledge of UltiPro is a plus
• Sound judgment on controversial or culturally sensitive subjects
• Ability to handle confidential information with tact and poise
• Initiative, self‑motivation, attention to detail, and ability to manage multiple projects with competing priorities
• Adaptability to changing organizational needs
• Collaborative team orientation and ability to achieve results in a team environment
• Basic business/accounting functions, including project management and budget reconciliation
• Strong advocacy for the USO’s mission

Pay

Salary range: $104,000 – $140,000. Compensation is determined based on geographic location, relevant experience, specialized skills, certifications, and overall alignment with the position requirements.