Manager, HR Operations

Overview

The HR Manager serves as a strategic partner and primary HR point of contact. This role operates within a shared services model and acts as the key liaison between business leadership, employees, and HR Centers of Excellence (COEs), ensuring alignment between enterprise programs and day-to-day execution.

Responsibilities

• Serve as the primary HR point of contact for employees and leaders, providing day-to-day support on HR matters including leaves, benefits, employee changes, and policy guidance.
• Build strong, trusted relationships with leaders and employees, acting as an embedded HR partner within assigned client groups.
• Coach leaders on performance management, employee engagement, and team effectiveness to drive strong organizational outcomes.
• Manage employee relations matters, ensuring fair, consistent, and compliant resolution of issues.
• Partner with business leaders and Talent Acquisition to support the recruiting process, including developing job descriptions, coordinating job evaluations and compensation alignment, and ensuring smooth handoff and engagement throughout the hiring process.
• Partner with HR Centers of Excellence (Talent Management, Total Rewards, HRIS, Compliance) to deliver aligned, effective HR solutions. Support cross-segment alignment/roll-out, as required.
• Provide business-informed input into HR program design and lead implementation, communication, and adoption within supported teams.
• Maintain data integrity and support reporting, compliance, and audit requirements.

Qualifications

• Required: Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience; minimum of six (6) years of progressive HR experience; ten (10) years required in lieu of a degree.
• Demonstrated ability to balance strategic HR partnership with hands-on execution across the employee lifecycle.
• Strong experience managing employee relations matters with sound judgment and knowledge of employment law.
• Ability to influence, coach, and build effective relationships with leaders at multiple levels.
• Experience supporting corporate and/or operational, project-based, or multi-site teams.
• Experience working within a shared services or Center of Excellence (COE) HR model.
• Strong organizational and analytical skills, with experience managing HR data, reporting, or compensation-related tracking.
• Proven ability to manage multiple priorities in a fast-paced, matrixed environment.

Preferred

• Experience in energy, infrastructure, engineering, construction, or similarly project-based industries.
• Experience supporting a matrixed, multi-site, or geographically dispersed workforce.
• HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR).
• Experience leading or developing HR team members (direct or indirect leadership).
• Familiarity with compensation processes, including merit planning, incentive programs, or job leveling.
• Experience supporting organizational change, transformation initiatives, or high-growth environments.
• Leverage HR systems, reporting tools, and workforce analytics to inform decisions.

Pay Range

USD $79,542.00 - USD $106,173.00 /Yr.