Manager, HR Analytics & Workforce Intelligence

About the role

At Schwab, you’re empowered to make an impact on your career. Innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The Workforce Intelligence Team, part of the HR organization, delivers workforce reporting, analytics, and business insights to HR professionals and business leaders across Schwab. As a Manager on the Workforce Intelligence Team, you’ll be at the forefront of transforming workforce data into actionable insights that shape the future of HR and the employee experience. You will have the opportunity to influence strategic decisions, elevate data storytelling, and build solutions that drive real business outcomes.

Responsibilities

• Manage intake and assignment of workforce data requests, translating business needs into clear, actionable requirements for developers.
• Partner with developers to deliver audience‑appropriate dashboards and reports that provide actionable insights.
• Create metrics that help decision makers measure performance and interpret/synthesize information to uncover the story behind the numbers.
• Represent the data perspective in project and problem‑solving meetings, providing recommendations that ensure data management and reporting needs are met.
• Uphold standards for testing and documentation and continuously seek ways to improve reporting processes.
• Ensure a reliable, high‑quality reporting experience through clear communication and thoughtful client engagement.

Required Qualifications

• Bachelor’s degree
• 5+ years in a data analytics role, ideally within HR, with an emphasis on reporting and analytics
• Experience reporting from HR systems such as Workday, iCIMS, SumTotal, or ServiceNow
• Proficiency in Excel (filters, formulas, pivot tables)

Preferred Qualifications

• Logical thinker with a knack for designing sequential processes
• Meticulous attention to detail and follow‑through
• Strong organizational skills and adaptability in a dynamic environment
• Commitment to confidentiality and data integrity
• Passion for creating exceptional user experience
• Experience using dashboards or business intelligence tools

Benefits

• Hybrid work and flexibility approach, balancing remote work with regular in‑person collaboration
• 401(k) with company match and Employee Stock Purchase Plan
• Paid time for vacation, volunteering, and a 28‑day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family‑building benefits
• Tuition reimbursement
• Health, dental, and vision insurance