Manager, Housekeeping
del Lago Resort & Casino · Waterloo, NY · 3 wk ago
Management$62k/yrFull-time
About the role
The Manager, Housekeeping oversees the daily operations of the Housekeeping Department, ensuring a high-quality property appearance. They also assist in the selection, supervision, training, and development of staff, and ensure timely response to safety hazards.
Responsibilities
- Directs and supervises the housekeeping staff
- Assists in the selection, supervision, training, and development of staff
- Assists in implementation of preventative maintenance and property wide cleanliness programs
- Assists in ensuring timely response to all reports of safety hazards and proper communication and training in hazardous chemical handling
- Assists in the compliance with all department and company policies, procedures, internal controls, and government regulations
Requirements
- Must have ability to communicate effectively with all levels of Team Members, guests, and outside contacts
- Work effectively in a fast-paced environment
- Move around all work areas effectively and efficiently
- Work long hours, including nights, weekends, and holidays
- Extended time seated as well as on your feet
Qualifications
- High school diploma or GED certificate
- Must be 18 years of age or older
- 3 years of housekeeping supervisory experience in a high-volume hotel is preferred
- Must be able to convey accurate information both orally and written
- Must have an eye for detail and be able to determine cleaning and maintenance issues in rooms
- Must become familiar with various room types and room set-ups
- Must be able to make rational decisions and assume responsibility for the outcome of the decision
- Must meet attendance guidelines
Skills
- Communicate effectively with all levels of Team Members, guests, and outside contacts
- Work effectively in a fast-paced environment
- Move around all work areas effectively and efficiently
- Work long hours, including nights, weekends, and holidays
- Extended time seated as well as on your feet
Benefits
Not specified
Pay
$62,353.20 annually
Schedule
Not specified