Jobs · Management · New York

Manager, Housekeeping

del Lago Resort & Casino · Waterloo, NY · 3 wk ago
Management$62k/yrFull-time

About the role

The Manager, Housekeeping oversees the daily operations of the Housekeeping Department, ensuring a high-quality property appearance. They also assist in the selection, supervision, training, and development of staff, and ensure timely response to safety hazards.

Responsibilities

  • Directs and supervises the housekeeping staff
  • Assists in the selection, supervision, training, and development of staff
  • Assists in implementation of preventative maintenance and property wide cleanliness programs
  • Assists in ensuring timely response to all reports of safety hazards and proper communication and training in hazardous chemical handling
  • Assists in the compliance with all department and company policies, procedures, internal controls, and government regulations

Requirements

  • Must have ability to communicate effectively with all levels of Team Members, guests, and outside contacts
  • Work effectively in a fast-paced environment
  • Move around all work areas effectively and efficiently
  • Work long hours, including nights, weekends, and holidays
  • Extended time seated as well as on your feet

Qualifications

  • High school diploma or GED certificate
  • Must be 18 years of age or older
  • 3 years of housekeeping supervisory experience in a high-volume hotel is preferred
  • Must be able to convey accurate information both orally and written
  • Must have an eye for detail and be able to determine cleaning and maintenance issues in rooms
  • Must become familiar with various room types and room set-ups
  • Must be able to make rational decisions and assume responsibility for the outcome of the decision
  • Must meet attendance guidelines

Skills

  • Communicate effectively with all levels of Team Members, guests, and outside contacts
  • Work effectively in a fast-paced environment
  • Move around all work areas effectively and efficiently
  • Work long hours, including nights, weekends, and holidays
  • Extended time seated as well as on your feet

Benefits

Not specified

Pay

$62,353.20 annually

Schedule

Not specified

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