Manager Histocompatibility Lab

Located in Nashville, Tennessee, Vanderbilt University Medical Center (VUMC) operates at a global crossroads of teaching, discovery, and patient care. It is a community where expertise is valued, knowledge is expanded, and abilities are challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and uniqueness is celebrated.

About the role

Leads clinical laboratory section(s) and/or laboratory support functions within the Diagnostic Laboratories of the Medical Center. Provides direction for the supervisors of the individual laboratories and serves as a key resource to integrate clinical activities and optimize patient care. With the lab leadership team, defines clinical performance standards and quality measures, monitors actual performance, and initiates corrective actions when necessary. Manages staff, operating budget, and participates in capital budget planning.

Responsibilities

• Monitors and coordinates programs and actions within areas of responsibility; has overall fiscal accountability for section(s).
• Develops work goals and objectives based on interpretation of organization plans and forecasts; plans to achieve goals or establish priorities through appropriate budgeting and program development.
• Monitors payroll reports for overtime and FlexPTO, and conducts performance appraisals.
• Demonstrates mastery of patient care, including assessment, treatment, care planning, patient education, and evidence-based practice.
• Develops and implements measures for attaining well-defined business results and tracks progress in meeting goals and objectives.
• Provides continuous analysis and evaluation of work processes, striving for improvement and contributing creative solutions.
• Resolves conflicts and disciplinary problems; provides counseling and career development planning to subordinates.
• Forecasts complex resource needs, identifies discrete tasks, sets priorities, defines dependencies, and schedules activities.
• Demonstrates knowledge of rules and regulations and applies them in difficult, stressful, and complex situations.
• Motivates and inspires others to perform at a high level; communicates in a positive and constructive way.

Technical Capabilities

• Clinical Expertise (Intermediate): Demonstrates mastery of patient care and possesses sufficient knowledge to role model and coach less experienced staff.
• Business Results (Novice): Develops and implements measures for attaining business results; focuses on quality despite pressures.
• Quality Management (Novice): Analyzes and evaluates work processes, striving for continuous improvement.
• People Management (Intermediate): Resolves conflicts, provides feedback, and creates a positive work climate.
• Operations Planning (Intermediate): Forecasts resource needs, sets priorities, and handles multiple assignments.
• Compliance (Intermediate): Demonstrates knowledge of rules and regulations and trains others in them.
• Leadership (Intermediate): Motivates and inspires others, demonstrating accountability for actions and decisions.

Core Accountabilities

• Organizational Impact: Directs activities to achieve operational plans with near-term effects on department results.
• Problem Solving/Complexity of Work: Identifies issues and gathers facts to resolve technical and operational problems.
• Breadth of Knowledge: Applies in-depth professional/technical knowledge and basic management skills.
• Team Interaction: Leads a complex department with a focus on short- to medium-term strategy implementation.

Core Capabilities

• Supporting Colleagues:
  • Develops Self and Others: Invests in developing self and others to improve performance.
  • Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders.
  • Communicates Effectively: Adapts communication style to suit different situations and audiences.
• Delivering Excellent Services:
  • Serves Others with Compassion: Understands and addresses current and future stakeholder needs.
  • Solves Complex Problems: Approaches problems from different angles to develop concrete solutions.
  • Offers Meaningful Advice and Support: Provides ongoing coaching to increase employee effectiveness.
• Ensuring High Quality:
  • Performs Excellent Work: Engages in dialogue about quality and addresses issues promptly.
  • Ensures Continuous Improvement: Identifies underlying causes of problems and resolves them.
  • Fulfills Safety and Regulatory Requirements: Understands and ensures a safe working environment.
• Managing Resources Effectively:
  • Demonstrates Accountability: Focuses on and drives critical issues to closure.
  • Stewards Organizational Resources: Effectively manages resources for the department.
  • Makes Data-Driven Decisions: Uses data to identify and elevate opportunities.
• Fostering Innovation:
  • Generates New Ideas: Identifies opportunities to improve processes beyond conventional approaches.
  • Applies Technology: Enthusiastically learns new technologies and tools.
  • Adapts to Change: Views challenges as opportunities for improvement.

Requirements

• Certifications: Licensed Medical Laboratory Supervisor (Tennessee Medical Lab Board).
• Work Experience: 5 years of relevant experience.
• Education: Bachelor’s degree.

Benefits

This role offers a comprehensive benefits package which may include health, disability, retirement, and/or wellness offerings to enhance well-being and professional growth.