Manager - Healthcare Solutions Architect

About the role

Join the team shaping the future of healthcare! Medbridge is a dynamic software as a service company working with the country’s largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our Product team is growing and looking for Manager - Healthcare Solutions Architect to join us!

Responsibilities

• Be an application module and integration subject matter expert to our customers and internal teams (Engineering, Product, Implementations etc.)
• Drive continual improvement of our integration layers and data retrieval methodology, as well as developing builds for new features and enhancements
• Partner with internal stakeholders, health systems, and EHR vendors to integrate the Medbridge platform into the provider and patient workflow
• Help define and design optimal application and integration workflows for our customers
• Serve as mentor on the subject of healthcare integrations for the product, engineering, and implementations teams
• Prioritize multiple tasks intelligently, speak up when you see issues, and tackle interesting projects as needed
• Serve as a healthcare integration and workflow subject matter expert during customer presentations, discovery sessions, and technical discussions.
• Partner with prospective customers to understand clinical, operational, and technical requirements, helping define solution designs and future-state workflows.
• Collaborate with Sales, Product, and Marketing teams to communicate Medbridge's integration capabilities, implementation approach, and interoperability best practices.
• Support strategic customer engagements by providing technical guidance, market insights, and recommendations that help shape product direction and integration strategy.

Requirements

• 5+ years of experience as a Systems or Integration Analyst at a health system, with 2 years build/configuration/support on one or more clinical modules (additional product-side experience a bonus)
• Experience integrating 3rd party vendors into EHRs (Epic preferred), including hands-on build/configuration for both clinical and patient user-interfaces
• Proficiency in multiple Epic modules, ideally including at least one clinical module and one technical module (Epic Certification a plus)
• Knowledgeable of integration methods (HL7, ANSI X12, CCDA, FHIR, HIE, EDI, Bridges, Interconnect, etc.), EHR data structures, and the exchange of data between EHRs and other systems (experience with Epic preferred)
• Experience designing clinical and business workflows involving 3rd party software and an understanding of their necessary technical requirements

Preferred Qualifications

• Epic certification in one or more modules (e.g., Bridges, MyChart, Cogito, Interconnect, Healthy Planet, or similar) strongly preferred.
• Experience working with healthcare partners on delivery engagements and customer-facing technical consulting, solution design, or pre-sales activities.
• Familiarity with healthcare compliance frameworks (HIPAA, HITRUST).
• Demonstrated ability to influence product strategy through customer feedback, market insights, and cross-functional collaboration.

What You Will Need To Succeed

Your main areas of responsibility (75%) focus on supporting the Product, Engineering, and Implementations side of Medbridge in the following ways:

Benefits

Our values include Excellence, Fortitude, and Service. We are committed to excellence in everything we do, persevering through challenges, and serving our colleagues, customers, and patients.

Pay

Salary Range: $175K - $200K

Schedule

Full-time