Manager, Solutions Architect
About the role
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
What You’ll Do
- Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
- Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
- Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
- Analyze and review IT system architectures to scope and recommend technical solutions.
- Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
- Participate in hiring and onboarding of new Solutions Architects.
- Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
- Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
- Champion continuous process improvement in architecture, customer delivery, and team operations.
What You Bring
- Bachelor’s degree or equivalent experience.
- 4–6 years of experience in solution architecture or related technical leadership roles.
- 1–3 years of direct supervisory or team leadership experience.
- Expertise in solution architecture frameworks, cloud technologies, and systems integration.
- Effective communication skills across technical and non-technical audiences, including clients.
- Experience in project management and business process analysis.
- Basic understanding of integration coding methodologies.
- Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
Location
Hybrid in office with 30% travel required. Must be within commutable distance to one of our Hub locations listed below (Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA).
Reports to
Sr. Manager, Solutions Architects
Direct Reports
8-10 Solutions Architects
Benefits That Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices