Manager, Growth & Strategic Analytics

This is a Fully Remote Job 1. About Our Client:The organization operates in the healthcare technology industry, focusing on transforming pharmacy care through intelligent automation and data-driven insights. Addressing challenges in healthcare delivery and operational efficiency, the company leverages innovative analytics and automation to improve customer outcomes and business performance across the healthcare sector. 2. About the Opportunity:The Manager, Growth & Strategic Analytics leads the Growth & Strategic Analytics team to drive strategic growth by integrating internal commercial data, external market intelligence, and enterprise customer metrics. This role is responsible for delivering actionable insights that inform decision-making, support go-to-market strategies, and enhance customer value. The position significantly contributes to shaping enterprise-wide analytics capabilities and influencing executive leadership through data-driven recommendations. 3. Responsibilities:Lead and develop the Growth & Strategic Analytics team, managing priorities and workloads to foster collaboration and high performanceOwn commercial analytics domains including sales quota modeling, territory planning, pipeline forecasting, installed base analytics, service and contract renewal performance, and product adoption trendsIntegrate and operationalize data from internal systems and external sources to create unified customer and market viewsManage third-party data vendors, ensuring data quality and strategic valueConduct market and segmentation analytics, including market sizing, whitespace identification, and opportunity modelingPartner cross-functionally with Marketing, Sales, Implementation, Service, and Customer Success to develop scalable analytics solutionsCollaborate with advanced analytics teams to incorporate predictive modeling and AI/ML techniquesDevelop stakeholder-facing dashboards and self-service tools in partnership with insights teamsMaintain enterprise customer metrics such as Net Promoter Score, Customer Health Score, and CSAT, including survey program administrationCommunicate insights clearly to executive stakeholders to support business decisions 4. Requirements:Bachelor’s degree in business, analytics, statistics, information systems, economics, healthcare informatics, or related field, or equivalent experienceMinimum 3 years in analytics, commercial operations, market insights, or business intelligenceAt least 1 year of experience leading analytics teams or mentoring staffProficiency in SQL and/or statistical programming languages (Python or R)Experience with BI/data visualization tools such as Tableau or Power BIStrong background working with commercial and CRM dataAbility to manage multiple priorities in ambiguous environments with a structured approachExcellent stakeholder management and communication skills Preferred:Experience in healthcare technology, medical devices, SaaS, biotech/pharma, or enterprise softwareAdvanced degree or equivalent professional experienceFamiliarity with external healthcare data sources and enterprise systemsExperience designing customer measurement programsDemonstrated leadership and talent development experience 5. Pay Range and Compensation Package:The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors. Equal Opportunity Statement:Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.