Manager, Global Compliance, Fair and Responsible Practices

Job Description

This role serves as the compliance contact for 2nd line program development and execution across Consumer Practices, Complaints, and Incident Management within Fair and Responsible Practices. It supports the Directors of Complaints and Consumer Practices in upholding Enterprise Complaint and Incident Management Policies, working closely with Legal, Compliance, and business teams. The role leads monitoring, testing, and analytics to identify trends and drive program enhancements.

Essential Responsibilities

• Identify issues and recommend best practices for risk management within the organization.
• Lead functional projects and programs that enhance risk assessment and mitigation efforts.
• Collaborate with teams to analyze business trends and their implications for risk management.
• Contribute to process improvements that enhance the effectiveness of risk management strategies.
• Provide guidance and support to team members in executing risk management initiatives.

Minimum Qualifications

• Minimum of 8 years of relevant work experience and a Bachelor’s degree or equivalent experience.

Company Information

• PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
• The U.S. national annual pay range for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.
• PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam.
• To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
• For the majority of employees, PayPal’s balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
• Our Benefits At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
• To learn more about our benefits please visit https://www.paypalbenefits.com.

About PayPal

• To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx.

Commitment to Diversity and Inclusion

• We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.