Manager Fulfillment

Prince Telecom is seeking a Fulfillment Manager to oversee all operations of our Fulfillment Team in the Charlotte, NC market, ensuring compliance with customer and industry specifications.

About the role

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Responsibilities

• Manage all operations to ensure completion in accordance with customer and industry specifications.
• Ensure all employees work safely and productively on the project.
• Provide on-the-job training for employees on installation practices and methods to maintain a safe and productive work environment.
• Hire, train, supervise, discipline, and evaluate field technicians, supervisors, office support personnel, and warehouse functions.
• Maintain all MSO and company quality control and safety requirements.
• Identify performance issues and recommend and implement corrective action.
• Assign daily production to in-house and subcontract technicians.
• Requisition, assign, and track materials needed for daily operations.
• Perform audits of construction operations to ensure compliance with project specifications and monitor safe work practices.
• Resolve complaints with property owners in areas where personnel are working.
• Review daily production reports, material usage sheets, and track work hours; maintain accurate records of work performed.
• Reconcile all issued parts and materials daily to ensure accurate material usage counts.
• Verify submitted Daily Production Reports for accuracy and approve recorded production for billing purposes.
• Complete Weekly Reports summarizing all operational concerns.

Requirements

• Must be 18 years of age or older.
• 3 years of management experience in the cable installation space.
• Excellent customer service skills.
• Excellent oral and written communication skills.
• Valid driver’s license (Class "C" minimum).
• Capable of working in all temperatures, climates, and weather conditions.
• Experience in CATV installation field and prior supervisory experience in CATV or related field.
• Must live within one hour of Charlotte, NC.
• Must be able to work in the United States without sponsorship.

Benefits

• Company-issued equipment (laptop, phone, etc.).
• Weekly paychecks.
• Growth opportunities.
• Paid Time Off, Parental Leave, and Holidays.
• Insurance (medical, prescription drug, dental, vision, disability, life).
• 401(k) with company match.
• Stock Purchase Plan.
• Education reimbursement.
• Legal insurance.
• Discounts on gym memberships, pet insurance, and more.

Pay

$70,000 - $80,000 per year.

Schedule

Full-Time (W2).