Manager, Food Service

Join us as we grow together personally and professionally! Four generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store, or restaurant—we are a family! We improve the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting the communities we serve.

About the role

The Foodservice Manager will provide support and training to the Operations Team of our Minuteman Food Marts and Minuteman Kitchens. This position is responsible for planning, implementing, training, and supporting all foodservice-related activities for assigned Minuteman Food Mart locations. You will ensure guest experience, product production, inventory, sales, marketing, and financial performance expectations are met. This role requires open availability to support the business needs of the company and ensure each location operates within established operational guidelines.

Responsibilities

• Assist District and Store Managers to meet financial objectives based on annual budget forecasts; analyze variances, identify corrective actions, monitor financial controls, and develop strategies to increase profitability.
• Monitor and review month-to-month and year-to-year financial information for each location to ensure financial targets are met.
• Develop action plans for underperforming locations to improve profitability.
• Monitor and manage the company’s KPIs (Key Performance Indicators) daily, weekly, and monthly to ensure achievement at the store level.
• Establish and maintain strong relationships, encourage and develop programs to provide learning and training opportunities for store managers to ensure execution of company plans and continued skill development.
• Work with HR to conduct annual reviews for all direct reports.
• Train, develop, expand, and ensure quality control of commissary programs (Burney’s Sweets Express).
• Oversee training, quality control, sales/inventory validation, and brand compliance for Little Caesars Express and other franchise food programs.
• Assist in developing and implementing marketing, advertising, public and community relations programs to drive top-line sales growth at each location.
• Maintain foodservice standards by evaluating and auditing prepared food and beverage offerings to ensure programs are executed as planned.
• Work with the Director of Safety to ensure a safe environment for customers and co-workers.
• Lead new program development, training, and rollouts.
• Manage remodels, new builds, technology, and equipment upgrades as assigned.
• Provide training and ensure compliance with food safety standards, including food handler certifications, ServSafe certifications, temperature logs, and proper food handling.
• Serve as the point of contact for all regulatory agencies (Health Departments) and ensure compliance with state and federal laws, rules, and regulations.
• Direct and coordinate all new applications and corrective activities related to regulatory agencies.
• Support inventory management processes and procedures to ensure cost/margin targets are achieved.
• Review and evaluate usage/sales reports, analyze variances, and implement corrective action plans as needed.

Responsibilities and duties are subject to change based on the needs of the company.

Requirements

• Minimum of a High School Diploma; college degree preferred.
• Minimum 3 years of multi-unit management experience in a QSR restaurant or high-volume retail/c-store with significant foodservice sales, or equivalent experience within Minuteman Food Marts.
• Business casual dress code.
• Detail-oriented with strong communication skills for interacting with subordinates, peers, and company managers.
• Ability to stand for long periods, lift up to 50 pounds, and work in varying temperature ranges.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Qualifications

• Engaged and focused on all aspects of the business.
• Willing to devote the time needed to be successful.
• Treats co-workers and direct reports with respect.
• Communicates well and collaborates with management to accomplish goals, providing honest feedback while aligning with management decisions.
• Willing to accept and embrace change.
• Promotes and projects a positive image.
• Well-organized and able to handle multiple tasks simultaneously.
• Self-motivated and able to work efficiently without direct supervision.
• Strong interpersonal skills and ability to communicate and manage effectively at all levels of the organization, including remote staff.
• Strong problem-solving and creative skills, with the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• Strong analytical skills and experience interpreting a strategic vision into an operational model.
• High level of integrity, dependability, and a strong sense of urgency with a results-oriented mindset.
• Ability to recruit, train, develop, and retain successful teams focused on guest experience and company goals.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Office environment and field visits required.
• Frequently required to sit, hear, use hands to type data, operate business equipment, and dial the telephone.
• Regularly required to talk and hear.
• Frequently required to stand, walk, sit, and lift up to 30 lbs.

Benefits

• Family-first atmosphere.
• Comprehensive benefits: Medical, Dental, Vision, Life, Disability, 401k with company match.
• Paid time off starting in your first year.
• Paid gym memberships.
• Remote work options in select roles.
• Monthly team-building exercises.
• Everyday Pay option if needed.
• Flexible schedules to attend family events.
• Professional training and advancement opportunities.
• Managership training.