Manager Food and Beverage
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We need to decide which sections to include based on content.
Content sections:
- Intro paragraph about property: "At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth."
- Job Summary: "The Food and Beverage Manager is responsible for overseeing the daily operations of all food and beverage outlets within the casino property, including restaurants, bars, lounges, and banquet services. This role ensures the delivery of high-quality guest experiences while achieving operational efficiency, profitability, and compliance with health, safety, and gaming regulations. The F&B Manager provides leadership and direction to outlet supervisors and staff, manages inventory and budgets, develops service standards, and implements policies that enhance customer satisfaction and team performance. Success in this role requires strong leadership, attention to detail, and a deep understanding of hospitality operations in a fast-paced, high-volume casino environment."
- Essential Duties And Responsibilities: list of bullet points.
- Required Skills And Abilities: list of bullet points (though they are grouped with headings like Leadership & Team Management etc). Could be considered Skills section.
- Education And Experience: bullet points.
- Physical Requirements & Working Conditions: bullet points.
- "Join the Winning Team!" paragraph: motivational.
- "Work With Us Churchill Downs Incorporated is an inclusive and fun place to work..." paragraph about culture.
- "Already Work Here? Here's a Link To Apply Internally Employee Login" - application instruction, should be removed.
- "Nearest Major Market: Mississippi" - minor metadata, could be folded into short p or dropped.
We must not include Pay, Schedule, Benefits sections because not stated.
We need to decide headings: maybe "About the role" for intro + job summary? Or separate "About the property" and "Job Summary". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which are appropriate.
We have:
- About the role: could combine intro paragraph and job summary.
- Responsibilities: Essential Duties And Responsibilities.
- Requirements: Education And Experience? Or maybe "Qualifications". The posting has "Education And Experience". Could be "Qualifications". Also "Required Skills And Abilities" could be "Skills". So we could have sections: About the role, Responsibilities, Skills, Qualifications, Physical Requirements.
We must not create thin sections; prefer few substantive sections. Could combine Skills and Qualifications into one "Requirements" section? But we have distinct content: Skills (leadership, guest service, financial acumen, operational expertise, regulatory compliance, problem-solving, communication, technology proficiency). Qualifications (education, experience, licenses, schedule). Could combine into "Requirements" with subheadings? But we only allowed
headings, not subheadings. Could still have one for Requirements and then include both skill bullet points and qualification bullet points in same ? That would mix categories; maybe better to have separate sections: Skills and Qualifications. Both are substantive.
Physical Requirements is also substantive.
Thus we could have sections: About the role, Responsibilities, Skills, Qualifications, Physical Requirements.
Check if any content duplicated: The "Join the Winning Team!" and "Work With Us..." are fluff but still substantive? They are generic motivational statements. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Those paragraphs are not exactly boilerplate but are generic corporate culture statements. Might be okay to keep as part of About the role? Could incorporate into About the role paragraph.
We could merge the intro paragraph, job summary, and the "Join the Winning Team!" and "Work With Us..." into About the role section as prose.
But we must preserve ALL substantive information; not summarizing away detail. So we need to keep the exact sentences? We can keep them as is, maybe combine into multiple elements.
Thus About the role section could have multiple
s: first the property intro, then job summary, then the motivational paragraphs.
Now Responsibilities: list of duties as
- .
Skills: list of skill bullet points (the ones under Required Skills And Abilities). Those are grouped with headings like Leadership & Team Management: etc. We could keep each bullet as a line; maybe preserve the heading before each bullet? The original had headings like "Leadership & Team Management: Proven ability to lead, coach, and manage a diverse team...". That is a sentence with a heading colon. We could keep as
- Leadership & Team Management: Proven ability to lead, coach, and manage a diverse team in a high-volume hospitality setting. Able to foster teamwork, accountability, and a service-focused culture.
etc.
Similarly for each.
Qualifications: Education And Experience bullet points.
Physical Requirements: bullet points.
We must not include Pay, Schedule, Benefits.
Now ensure we don't include Job ID etc. We can drop "Requisition ID#: 1091" and "Location: Greenville, MS, US, 38701 Property: Harlow's Casino Resort & Spa". Could fold location into a short maybe under About the role? But instruction says fold minor metadata into a short
or drop it. We could include a short
with location. But we already have About the role with multiple paragraphs; we could add a paragraph for location. However location is not super minor? It's location. Could keep as a short p.
But we must not repeat job title as heading. Already not.
Now output HTML fragment: no or . Just the sections.
Let's craft:
About the role
At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth.
The Food and Beverage Manager is responsible for overseeing the daily operations of all food and beverage outlets within the casino property, including restaurants, bars, lounges, and banquet services. This role ensures the delivery of high-quality guest experiences while achieving operational efficiency, profitability, and compliance with health, safety, and gaming regulations. The F&B Manager provides leadership and direction to outlet supervisors and staff, manages inventory and budgets, develops service standards, and implements policies that enhance customer satisfaction and team performance. Success in this role requires strong leadership, attention to detail, and a deep understanding of hospitality operations in a fast-paced, high-volume casino environment.
Join the Winning Team! Are you a strategic thinker passionate about creating exceptional workplace experiences? Do you excel in a dynamic environment where innovation and success converge? If you’re ready to contribute your skills and expertise to a thriving team, we encourage you to apply today!
Work With Us Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
Responsibilities
- Lead and manage daily operations for all F&B outlets on property
- Supervise, train, schedule, and mentor front-of-house and back-of-house staff
- Ensure consistent delivery of exceptional guest service across all F&B areas
- Monitor food and beverage quality, presentation, and service standards
- Analyze financial reports to manage labor costs, food costs, and overall department budget
- Maintain compliance with all health, safety, liquor, and gaming regulations
- Collaborate with culinary, marketing, and events teams on menu design, promotions, and special events
- Oversee inventory management, vendor relations, ordering, and cost controls
- Handle guest complaints and service recovery in a professional and timely manner
- Drive team engagement, service excellence, and operational efficiency through leadership and accountability
Skills
- Leadership & Team Management: Proven ability to lead, coach, and manage a diverse team in a high-volume hospitality setting. Able to foster teamwork, accountability, and a service-focused culture.
- Guest Service Excellence: Passionate about delivering exceptional guest experiences. Skilled in handling guest concerns with professionalism and poise, including VIP and high-profile clientele.
- Financial Acumen: Solid understanding of financial management, including budgeting, forecasting, labor control, and cost analysis. Able to drive profitability while maintaining quality service.
- Operational Expertise: Deep knowledge of food and beverage operations, including restaurants, bars, banquets, and lounges. Familiar with POS systems, inventory control, and ordering procedures.
- Regulatory Compliance: Knowledgeable of health and safety standards, food handling requirements, liquor laws, and gaming regulations. Committed to maintaining a clean, compliant, and secure environment.
- Problem-Solving: Strong decision-making skills with the ability to think quickly and resolve issues in a fast-paced, high-pressure environment.
- Communication & Collaboration: Excellent interpersonal and communication skills. Able to interact effectively with staff, guests, vendors, and senior leadership. Comfortable collaborating across departments to support casino-wide initiatives and events.
- Technology Proficiency: Proficient in Microsoft Office (Excel, Word, Outlook) and experienced with POS and inventory systems.
Qualifications
- High school diploma or GED required; Associate’s or Bachelor’s degree in Hospitality or related field preferred
- 3–5 years of food and beverage management experience in a casino, resort, or high-volume setting
- Proven ability to lead large teams in a fast-paced, customer-facing environment
- Strong financial acumen with experience in budgeting, forecasting, and cost control
- In-depth knowledge of food safety, alcohol service laws, and gaming regulations
- Excellent communication, leadership, and problem-solving skills
- Must be able to obtain and maintain applicable licenses (e.g., food handler,
for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include based on content. Content sections: - Intro paragraph about property: "At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth." - Job Summary: "The Food and Beverage Manager is responsible for overseeing the daily operations of all food and beverage outlets within the casino property, including restaurants, bars, lounges, and banquet services. This role ensures the delivery of high-quality guest experiences while achieving operational efficiency, profitability, and compliance with health, safety, and gaming regulations. The F&B Manager provides leadership and direction to outlet supervisors and staff, manages inventory and budgets, develops service standards, and implements policies that enhance customer satisfaction and team performance. Success in this role requires strong leadership, attention to detail, and a deep understanding of hospitality operations in a fast-paced, high-volume casino environment." - Essential Duties And Responsibilities: list of bullet points. - Required Skills And Abilities: list of bullet points (though they are grouped with headings like Leadership & Team Management etc). Could be considered Skills section. - Education And Experience: bullet points. - Physical Requirements & Working Conditions: bullet points. - "Join the Winning Team!" paragraph: motivational. - "Work With Us Churchill Downs Incorporated is an inclusive and fun place to work..." paragraph about culture. - "Already Work Here? Here's a Link To Apply Internally Employee Login" - application instruction, should be removed. - "Nearest Major Market: Mississippi" - minor metadata, could be folded into short p or dropped. We must not include Pay, Schedule, Benefits sections because not stated. We need to decide headings: maybe "About the role" for intro + job summary? Or separate "About the property" and "Job Summary". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which are appropriate. We have: - About the role: could combine intro paragraph and job summary. - Responsibilities: Essential Duties And Responsibilities. - Requirements: Education And Experience? Or maybe "Qualifications". The posting has "Education And Experience". Could be "Qualifications". Also "Required Skills And Abilities" could be "Skills". So we could have sections: About the role, Responsibilities, Skills, Qualifications, Physical Requirements. We must not create thin sections; prefer few substantive sections. Could combine Skills and Qualifications into one "Requirements" section? But we have distinct content: Skills (leadership, guest service, financial acumen, operational expertise, regulatory compliance, problem-solving, communication, technology proficiency). Qualifications (education, experience, licenses, schedule). Could combine into "Requirements" with subheadings? But we only allowed
headings, not subheadings. Could still have one for Requirements and then include both skill bullet points and qualification bullet points in same ? That would mix categories; maybe better to have separate sections: Skills and Qualifications. Both are substantive.
Physical Requirements is also substantive.
Thus we could have sections: About the role, Responsibilities, Skills, Qualifications, Physical Requirements.
Check if any content duplicated: The "Join the Winning Team!" and "Work With Us..." are fluff but still substantive? They are generic motivational statements. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Those paragraphs are not exactly boilerplate but are generic corporate culture statements. Might be okay to keep as part of About the role? Could incorporate into About the role paragraph.
We could merge the intro paragraph, job summary, and the "Join the Winning Team!" and "Work With Us..." into About the role section as prose.
But we must preserve ALL substantive information; not summarizing away detail. So we need to keep the exact sentences? We can keep them as is, maybe combine into multiple elements.
Thus About the role section could have multiple
s: first the property intro, then job summary, then the motivational paragraphs.
Now Responsibilities: list of duties as
- .
Skills: list of skill bullet points (the ones under Required Skills And Abilities). Those are grouped with headings like Leadership & Team Management: etc. We could keep each bullet as a line; maybe preserve the heading before each bullet? The original had headings like "Leadership & Team Management: Proven ability to lead, coach, and manage a diverse team...". That is a sentence with a heading colon. We could keep as
- Leadership & Team Management: Proven ability to lead, coach, and manage a diverse team in a high-volume hospitality setting. Able to foster teamwork, accountability, and a service-focused culture.
etc.
Similarly for each.
Qualifications: Education And Experience bullet points.
Physical Requirements: bullet points.
We must not include Pay, Schedule, Benefits.
Now ensure we don't include Job ID etc. We can drop "Requisition ID#: 1091" and "Location: Greenville, MS, US, 38701 Property: Harlow's Casino Resort & Spa". Could fold location into a short maybe under About the role? But instruction says fold minor metadata into a short
or drop it. We could include a short
with location. But we already have About the role with multiple paragraphs; we could add a paragraph for location. However location is not super minor? It's location. Could keep as a short p.
But we must not repeat job title as heading. Already not.
Now output HTML fragment: no or . Just the sections.
Let's craft:
About the role
At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth.
The Food and Beverage Manager is responsible for overseeing the daily operations of all food and beverage outlets within the casino property, including restaurants, bars, lounges, and banquet services. This role ensures the delivery of high-quality guest experiences while achieving operational efficiency, profitability, and compliance with health, safety, and gaming regulations. The F&B Manager provides leadership and direction to outlet supervisors and staff, manages inventory and budgets, develops service standards, and implements policies that enhance customer satisfaction and team performance. Success in this role requires strong leadership, attention to detail, and a deep understanding of hospitality operations in a fast-paced, high-volume casino environment.
Join the Winning Team! Are you a strategic thinker passionate about creating exceptional workplace experiences? Do you excel in a dynamic environment where innovation and success converge? If you’re ready to contribute your skills and expertise to a thriving team, we encourage you to apply today!
Work With Us Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
Responsibilities
- Lead and manage daily operations for all F&B outlets on property
- Supervise, train, schedule, and mentor front-of-house and back-of-house staff
- Ensure consistent delivery of exceptional guest service across all F&B areas
- Monitor food and beverage quality, presentation, and service standards
- Analyze financial reports to manage labor costs, food costs, and overall department budget
- Maintain compliance with all health, safety, liquor, and gaming regulations
- Collaborate with culinary, marketing, and events teams on menu design, promotions, and special events
- Oversee inventory management, vendor relations, ordering, and cost controls
- Handle guest complaints and service recovery in a professional and timely manner
- Drive team engagement, service excellence, and operational efficiency through leadership and accountability
Skills
- Leadership & Team Management: Proven ability to lead, coach, and manage a diverse team in a high-volume hospitality setting. Able to foster teamwork, accountability, and a service-focused culture.
- Guest Service Excellence: Passionate about delivering exceptional guest experiences. Skilled in handling guest concerns with professionalism and poise, including VIP and high-profile clientele.
- Financial Acumen: Solid understanding of financial management, including budgeting, forecasting, labor control, and cost analysis. Able to drive profitability while maintaining quality service.
- Operational Expertise: Deep knowledge of food and beverage operations, including restaurants, bars, banquets, and lounges. Familiar with POS systems, inventory control, and ordering procedures.
- Regulatory Compliance: Knowledgeable of health and safety standards, food handling requirements, liquor laws, and gaming regulations. Committed to maintaining a clean, compliant, and secure environment.
- Problem-Solving: Strong decision-making skills with the ability to think quickly and resolve issues in a fast-paced, high-pressure environment.
- Communication & Collaboration: Excellent interpersonal and communication skills. Able to interact effectively with staff, guests, vendors, and senior leadership. Comfortable collaborating across departments to support casino-wide initiatives and events.
- Technology Proficiency: Proficient in Microsoft Office (Excel, Word, Outlook) and experienced with POS and inventory systems.
Qualifications
- High school diploma or GED required; Associate’s or Bachelor’s degree in Hospitality or related field preferred
- 3–5 years of food and beverage management experience in a casino, resort, or high-volume setting
- Proven ability to lead large teams in a fast-paced, customer-facing environment
- Strong financial acumen with experience in budgeting, forecasting, and cost control
- In-depth knowledge of food safety, alcohol service laws, and gaming regulations
- Excellent communication, leadership, and problem-solving skills
- Must be able to obtain and maintain applicable licenses (e.g., food handler,
- ? That would mix categories; maybe better to have separate sections: Skills and Qualifications. Both are substantive.
Physical Requirements is also substantive.
Thus we could have sections: About the role, Responsibilities, Skills, Qualifications, Physical Requirements.
Check if any content duplicated: The "Join the Winning Team!" and "Work With Us..." are fluff but still substantive? They are generic motivational statements. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Those paragraphs are not exactly boilerplate but are generic corporate culture statements. Might be okay to keep as part of About the role? Could incorporate into About the role paragraph.
We could merge the intro paragraph, job summary, and the "Join the Winning Team!" and "Work With Us..." into About the role section as prose.
But we must preserve ALL substantive information; not summarizing away detail. So we need to keep the exact sentences? We can keep them as is, maybe combine into multiple
- . Skills: list of skill bullet points (the ones under Required Skills And Abilities). Those are grouped with headings like Leadership & Team Management: etc. We could keep each bullet as a line; maybe preserve the heading before each bullet? The original had headings like "Leadership & Team Management: Proven ability to lead, coach, and manage a diverse team...". That is a sentence with a heading colon. We could keep as
- Leadership & Team Management: Proven ability to lead, coach, and manage a diverse team in a high-volume hospitality setting. Able to foster teamwork, accountability, and a service-focused culture. etc. Similarly for each. Qualifications: Education And Experience bullet points. Physical Requirements: bullet points. We must not include Pay, Schedule, Benefits. Now ensure we don't include Job ID etc. We can drop "Requisition ID#: 1091" and "Location: Greenville, MS, US, 38701 Property: Harlow's Casino Resort & Spa". Could fold location into a short
- Lead and manage daily operations for all F&B outlets on property
- Supervise, train, schedule, and mentor front-of-house and back-of-house staff
- Ensure consistent delivery of exceptional guest service across all F&B areas
- Monitor food and beverage quality, presentation, and service standards
- Analyze financial reports to manage labor costs, food costs, and overall department budget
- Maintain compliance with all health, safety, liquor, and gaming regulations
- Collaborate with culinary, marketing, and events teams on menu design, promotions, and special events
- Oversee inventory management, vendor relations, ordering, and cost controls
- Handle guest complaints and service recovery in a professional and timely manner
- Drive team engagement, service excellence, and operational efficiency through leadership and accountability
- Leadership & Team Management: Proven ability to lead, coach, and manage a diverse team in a high-volume hospitality setting. Able to foster teamwork, accountability, and a service-focused culture.
- Guest Service Excellence: Passionate about delivering exceptional guest experiences. Skilled in handling guest concerns with professionalism and poise, including VIP and high-profile clientele.
- Financial Acumen: Solid understanding of financial management, including budgeting, forecasting, labor control, and cost analysis. Able to drive profitability while maintaining quality service.
- Operational Expertise: Deep knowledge of food and beverage operations, including restaurants, bars, banquets, and lounges. Familiar with POS systems, inventory control, and ordering procedures.
- Regulatory Compliance: Knowledgeable of health and safety standards, food handling requirements, liquor laws, and gaming regulations. Committed to maintaining a clean, compliant, and secure environment.
- Problem-Solving: Strong decision-making skills with the ability to think quickly and resolve issues in a fast-paced, high-pressure environment.
- Communication & Collaboration: Excellent interpersonal and communication skills. Able to interact effectively with staff, guests, vendors, and senior leadership. Comfortable collaborating across departments to support casino-wide initiatives and events.
- Technology Proficiency: Proficient in Microsoft Office (Excel, Word, Outlook) and experienced with POS and inventory systems.
- High school diploma or GED required; Associate’s or Bachelor’s degree in Hospitality or related field preferred
- 3–5 years of food and beverage management experience in a casino, resort, or high-volume setting
- Proven ability to lead large teams in a fast-paced, customer-facing environment
- Strong financial acumen with experience in budgeting, forecasting, and cost control
- In-depth knowledge of food safety, alcohol service laws, and gaming regulations
- Excellent communication, leadership, and problem-solving skills
- Must be able to obtain and maintain applicable licenses (e.g., food handler,
elements. Thus About the role section could have multiple
s: first the property intro, then job summary, then the motivational paragraphs. Now Responsibilities: list of duties as
maybe under About the role? But instruction says fold minor metadata into a short
or drop it. We could include a short
with location. But we already have About the role with multiple paragraphs; we could add a paragraph for location. However location is not super minor? It's location. Could keep as a short p. But we must not repeat job title as heading. Already not. Now output HTML fragment: no or . Just the sections. Let's craft:
About the role
At Harlow's Casino Resort and Spa, the vibrant culture of Greenville meets the thrill of gaming, the comfort of luxury accommodations, and the indulgence of a full-service spa. As an employee, you get the chance to be an ambassador of southern hospitality, crafting moments of joy for guests while thriving in an environment that values your creativity, dedication, and professional growth.
The Food and Beverage Manager is responsible for overseeing the daily operations of all food and beverage outlets within the casino property, including restaurants, bars, lounges, and banquet services. This role ensures the delivery of high-quality guest experiences while achieving operational efficiency, profitability, and compliance with health, safety, and gaming regulations. The F&B Manager provides leadership and direction to outlet supervisors and staff, manages inventory and budgets, develops service standards, and implements policies that enhance customer satisfaction and team performance. Success in this role requires strong leadership, attention to detail, and a deep understanding of hospitality operations in a fast-paced, high-volume casino environment.
Join the Winning Team! Are you a strategic thinker passionate about creating exceptional workplace experiences? Do you excel in a dynamic environment where innovation and success converge? If you’re ready to contribute your skills and expertise to a thriving team, we encourage you to apply today!
Work With Us Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.