Manager Financial Services - Selden

Join Our Team – For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work.

About the role

The Branch Manager manages a retail Credit Union branch that develops and grows customer relationships, promotes products and services, and delivers efficient operations. The Branch Manager is responsible for leading a group of Credit Union professionals to achieve organizational goals for sales, service, and operational excellence.

Responsibilities

• Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities
• Schedules, manages, and trains branch staff to maintain the required service coverage; ensures staff understands and follows all company policies and procedures to maintain required security, operational, and service quality standards
• Accountable for financial, operational, and customer satisfaction goals for the branch
• Resolves customer or operations issues
• Coordinates with other Credit Union teams to promote products and represent the Credit Union in the community
• Develops and executes integrated sales and relationship strategies aligned with Teachers’ priorities; executes a business plan to achieve expected goals in all business categories
• Supports portfolio growth by identifying opportunities to deepen relationships, increase member acquisition, and ensure members receive optimal service; monitors and adheres to operational controls
• Develops strong partnership routines with business partners (Mortgage Loan Officers, Lending Specialists, Investment Advisors, and others) to share the value of Teachers Federal Credit Union’s membership
• Utilizes various systems to access financial and production reports to assess branch performance and make business decisions that promote profitability and the achievement of goals
• Oversees daily operations of the branch, including daily and monthly branch audits
• Ensures compliance with Teachers Federal Credit Union’s policies and procedures
• Performs all duties inherent in the role of a manager

Requirements

• High School Diploma required
• Minimum five years’ experience in consumer banking/financial services required
• Minimum of three to four years’ banking leadership experience required
• Good experience and knowledge of function and department processes required
• Notary Public license required
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint)
• Analytical problem-solving skills with impeccable attention to detail
• Excellent oral, written, and interpersonal communication skills
• Strong interpersonal skills and effective working relationships with all stakeholders, both internal and external
• Spanish-speaking language preferred

Benefits

• Competitive compensation and benefits package
• Eligible for quarterly retail performance incentive program
• Annual discretionary bonus for employees in non-commission roles
• Paid time off for vacation, personal days, and holidays
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premiums
• Tuition reimbursement for full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and 1.00% APR on all other loans through Teachers

Pay

The good faith range for this position is $75K–125K. This range is an estimate based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.