Manager, Finance Process and Transformation (Bangkok Based, Relocation Provided)

About the role

The Finance Process and Transformation Manager will lead end-to-end improvement and transformation initiatives across Finance processes (R2R, O2C, P2P), partnering closely with Finance process owners and leadership.

Responsibilities

• Conduct process assessments, value stream mapping, and deep dive diagnostics to identify transformation opportunities
• Apply Lean Six Sigma methodologies to drive continuous improvement and measurable benefits
• Develop and present business cases for transformation initiatives, including quantified benefits and implementation roadmaps
• Explore and pilot new technologies and tools (e.g., task mining, process mining, AI enablers) to support process improvement
• Collaborate with FinTech / system teams on the design and implementation of digital solutions
• Ensure new processes are fully deployed, adopted, and embedded into BAU operations
• Design and implement Business Process Management (BPM) standards, including:
• Process inventories
• Process documentation (L3/L4)
• Ownership and governance models
• Establish process performance metrics for Finance Operations, including:
• Identifying relevant efficiency, quality, and control KPIs
• Designing measurement approaches where data is not readily available
• Working with stakeholders to enable data collection and monitoring
• Build internal capability and foster continuous improvement culture in the organization by:
• Conducting Lean Six Sigma training
• Coaching teams on structured problem-solving and CI tools

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Engineering, or a related discipline
• 5–8+ years of experience in Finance transformation, process improvement consulting, or in-house Finance Operations Excellence
• Strong hands-on experience driving transformation across R2R, O2C, and P2P
• Experience defining and operationalizing process performance metrics and measurement frameworks
• Experience in driving continuous improvement culture in an organization
• LSS Green Belt (minimum); Black Belt strongly preferred
• Comfortable delivering White Belt and Yellow Belt training
• Familiarity with process mining, task mining, or similar productivity/analytics tools
• Proven knowledge of Business Process Management, including building process inventories from scratch
• Strong stakeholder management and communication skills with senior management across the organization (not limited to just Finance)
• Analytical, data-driven, and structured problem solver
• Experience in ecommerce, travel, or technology-driven industries is highly preferred

Qualifications

• Not specified

Skills

• Not specified

Benefits

• Not specified

Pay

• Not specified

Schedule

• Not specified

Company Information

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Equal Opportunity Employer