MANAGER, FINANCE & ADMINISTRATION, Dean of Students & Division of Student Affairs

About the role

The Manager, Finance & Administration is responsible for leading and centralizing student employment, HR-related processes, and administrative operations across the Division of Student Affairs. This role ensures consistent, efficient, and compliant practices related to hiring, onboarding, payroll, and operational systems, including One Card.

Responsibilities

• Serve as a key operational leader within the Division, partnering closely with unit directors to standardize processes, reduce risk, and enhance the overall effectiveness and scalability of divisional operations.
• Oversee end-to-end student hiring processes, establish and manage a divisional student hiring calendar, review and monitor student staffing levels, and provide guidance on student employment policies and workforce planning.
• Lead coordination of staff hiring, onboarding, transfers, and terminations in partnership with HR, maintaining accurate organizational structures and reporting lines within HR systems.
• Maintain accurate and timely payroll, identify and resolve missed time, late submissions, and payroll discrepancies, and establish clear expectations and training for supervisors on time entry and payroll processes.
• Oversee One Card reconciliation processes, partner with staff to resolve missing documentation, policy violations, and audit risks, and establish standard timelines, documentation requirements, and training for cardholders.
• Conduct periodic compliance reviews and identify trends to improve operational practice, develop and maintain standard operating procedures (SOPs), lead training and onboarding sessions, and identify and implement process improvements to reduce inefficiencies and inconsistencies across units.
• Track and analyze student employment data, provide regular reporting to support divisional planning and decision-making, identify trends, risks, and opportunities for improved resource allocation, and develop and maintain a divisional operations calendar aligning key activities.

Requirements

• Bachelor's degree required.
• 3-5 years of experience in operations, HR, higher education administration, or related field.
• Experience with Boston University student employment processes, payroll systems, or HR operations preferred.
• SAP & JobX Experience preferred.
• Strong organizational, analytical, and problem-solving skills.
• Demonstrated ability to manage multiple priorities and drive process improvements.
• Excellent communication and stakeholder management skills.