Manager - Field Change Management
About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
Responsible for driving results by executing change management plans for Advice & Wealth Management (AWM) field change initiatives. This includes working with AWM business partners/implementation to develop plans, capture execution planning milestones to coordinate communication, training, support, program/technology roll outs, and executing against these milestones.
Key Responsibilities
- Partner with key business, field leadership, communications, training, and other stakeholders to develop field change strategies for assigned projects
- Create pilot/implementation plans and work closely with field members and field facing resources to ensure execution of initiatives and pilots
- Manage detailed tactical implementation plans ensuring dates are met and initiative is implemented on time
- Work with business partners to evaluate the level of change a program/initiative will have in the field
- Monitor implementation plans to ensure prioritization of key initiatives and dates, bundling and coordination of like-projects for greater field uptake, development of implementation strategies and follow-up mechanisms, which determine required resources and corporate office contacts to successfully execute plan
Required Qualifications
- Bachelor’s degree or equivalent and minimum 5-7 years relevant experience
- Ability to work independently on initiative while also comfortable working with a team to drive results
- Outstanding relationship management, negotiation, and collaborating/influencing skills in dealing with all levels and through various communications
- Demonstrated ability to influence colleagues at same band level and higher in the organization
- Prominent project management skills, with the ability to take an initiatives from concept to deep execution, to follow-through and measurement
Preferred Qualifications
- Desire and proven ability to work in a fast-paced environment, with the need to balance multiple deliverables and competing timelines consistently
- Familiarity/knowledge of Ameriprise Financial field organization and advisor job, including business drivers, policies, and processes
- Experience at Ameriprise executing in and working with both corporate and field audiences
- Desire and proven ability to create and execute with appropriate autonomy
- Strategic focus with ability to translate vision into tactical actions
Base Pay
The estimated base salary for this role is $98,000 - 122,000 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurance.
Schedule
Full-time Exempt