Manager, FBO Services (NJUS)

About the role

The Supervisor, FBO Services is responsible for managing the safe, efficient, and cost-effective FBO services provided by the NJS145 LLC Aircraft Cleaners and Aircraft Fuelers. This position directly coordinates all FBO services provided at the CMH headquarters, manages the personnel assigned to provide these services, along with the equipment and resources needed to assure an exceptional experience to our Owners and internal customers.

Responsibilities

• Ensures compliance with all company, state, local and federal safety, environmental, and other applicable regulations.
• Directly supervises Aircraft Cleaning and Fueling personnel providing training, coaching and discipline.
• Ensures the safe and efficient operation of aircraft parking, departure, fueling, towing, de-icing, and cleaning services provided.
• Maintains staff schedules and payroll.
• Inventories and manages the resources required for the operation.
• Supports existing relationships with customers, vendors, internal departments, suppliers and establishes new relationships accordingly.
• Aids in developing policies and procedures regarding line service operations.
• Ensures fueling operation compliance with 14 CFR 139.321 and other applicable rules.

Requirements

• High School diploma or GED certificate
• Bachelor's degree in Aviation or related field, or equivalent combination of training and experience.
• Five (5) years FBO management experience.
• Valid driver's license required.
• Ability to pass a pre-employment drug screen, criminal background check and obtain AOA badge required.
• Working knowledge of 14 CFR 139.321 aircraft fueling requirements with fueling supervisor certification preferred.
• Experienced in aircraft de-icing operations and requirements.
• Excellent customer relations skills.
• Demonstrated organizational and leadership skills.
• Excellent written and oral communication skills.
• Working knowledge of Microsoft Office applications such as Excel, Word, and PowerPoint.
• Experience managing employees under a collective bargaining agreement preferred.
• OSHA 10 / OSHA 30 experience is a plus.

Qualifications

• High School diploma or GED certificate
• Bachelor's degree in Aviation or related field, or equivalent combination of training and experience.
• Five (5) years FBO management experience.
• Valid driver's license required.
• Ability to pass a pre-employment drug screen, criminal background check and obtain AOA badge required.
• Working knowledge of 14 CFR 139.321 aircraft fueling requirements with fueling supervisor certification preferred.
• Experienced in aircraft de-icing operations and requirements.
• Excellent customer relations skills.
• Demonstrated organizational and leadership skills.
• Excellent written and oral communication skills.
• Working knowledge of Microsoft Office applications such as Excel, Word, and PowerPoint.
• Experience managing employees under a collective bargaining agreement preferred.
• OSHA 10 / OSHA 30 experience is a plus.

Skills

• Customer Relations
• Organizational Skills
• Leadership Skills
• Communication Skills
• Microsoft Office Applications
• De-Icing Operations
• Fueling Compliance

Benefits

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 66% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible to accommodate the needs of the position and the business.