Jobs · OTHR · California

Manager, Fashion Expertise, South Coast Plaza and Neiman Marcus Fashion Island

CHANEL · Costa Mesa, CA · 1 mo ago
OTHR$92k–$115k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invented or summarized away detail. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. We need to parse the posting. Let's extract sections: - About the role: present. Content after "About the role:" includes description: "The Manager, Fashion Expertise plays a key role...". We'll need to put that in

maybe with

    if list. - Responsibilities: The posting includes "What impact you can create at CHANEL:" with bullet-like items: DRIVES INTERACTIVE LEARNING..., FACILITATES ADVISOR & CLIENT STYLING..., COACHING & TALENT DEVELOPMENT, COLLABORATE AS A BUSINESS PARTNER WITH BOUTIQUE LEADERSHIP. Also includes sub-bullets under each. So we can treat these as responsibilities. - Requirements: Possibly "You Are Energized By:" is more about motivations, not requirements. "What You Will Bring:" is qualifications/skills. Also "Position Logistics:" includes minimum 5 years experience, Bachelor's degree (preferred), ability to lift 15 lbs, flexible schedule, etc. That could be requirements/qualifications. - Skills: Could be from "What You Will Bring:" includes recognized styling expertise, client-centered mindset, significant experience, proven experience in retail training, outstanding interpersonal, proven ability to manage, strong organizational skills, sound judgment, ability to travel, genuine passion, foreign language skills a plus. Also "What skills will you learn?" maybe not needed. - Benefits: There's a "Benefits and Perks:" section with list. - Pay: There's "Compensation:" with base salary range. - Schedule: There's "A flexible schedule with the ability to work late nights, weekends, and some holidays" under Position Logistics. Also maybe "Boutique Management: Requires in-store presence..." Not schedule exactly but could be included. We must not create sections with filler like "commensurate with experience". We have actual content. We must not include duplicated lines. Also remove cookie/navigation/legal/EEO etc. The posting includes a lot of boilerplate after "Additional Information:" about Diversity and Inclusion, etc. Those are likely EEO/diversity statements; we should remove them as boilerplate. Also "Chanel, Inc. benefits and perks are dependent on eligibility..." is boilerplate; remove. We need to preserve all substantive information. So we need to keep the core role description, responsibilities, qualifications, skills, benefits, pay, schedule. Let's extract each piece precisely. First, "About the role:" paragraph: "About the role: The Manager, Fashion Expertise plays a key role in transmitting the creative vision of the House to Boutique Teams in their market, enabling enchanting storytelling, exceptional service, and the finest style experience for every CHANEL client. Based primarily in the South Coast Plaza boutique, this role will also support our Neiman Marcus Fashion Island boutique, the Manager, Fashion Expertise will act as the liaison between the Fashion Expertise Office and Fashion Retail teams in their market. The Manager, Fashion Expertise develops the expertise of CHANEL Boutique teams across collections, product knowledge, luxury service standards, client experience, and styling. The Manager, Fashion Expertise drives interactive learning on and off the boutique floor, facilitates styling development, provides individual coaching, and partners with Boutique Leadership Teams to sustain and elevate retail boutique performance." We'll put that in

    . Next, responsibilities: Under "What impact you can create at CHANEL:" there are four headings in caps: DRIVES INTERACTIVE LEARNING ON AND OFF THE BOUTIQUE FLOOR:, FACILITATES ADVISOR & CLIENT STYLING DEVELOPMENT:, COACHING & TALENT DEVELOPMENT, COLLABORATE AS A BUSINESS PARTNER WITH BOUTIQUE LEADERSHIP. Each has bullet points (some with colon). We'll need to represent as

    • . Probably each heading could be a

      ? But spec says only use

      for section headings. Inside sections we can use

      and

      • . So we can keep the heading as plain text within

        maybe bold? But we cannot add extra tags not allowed? The instruction only says use

        for section headings,
        • for any list,

          for prose. It doesn't forbid other tags like but better to stick to those. We can embed the heading as part of a

          maybe with strong? But to be safe, we can just put the heading as a

          and then the sub-items as

          • . That's acceptable. Thus Responsibilities section will have

            Responsibilities

            then for each major area we can have a

            with the heading (maybe uppercase) then a

              . Let's extract each: 1. DRIVES INTERACTIVE LEARNING ON AND OFF THE BOUTIQUE FLOOR: - Deliver inspiring, concrete, and impactful in-boutique training sessions on collections, savoir-faire, product knowledge, and service behaviors. - Position CHANEL as the ultimate fashion house at each collection launch, delivering a collection message consistent with global vision yet tailored to local specificities. - Support retail staff in understanding and transmitting CHANEL's fashion singularity. - Promote monthly digital learning content and track digital learning completion. - Embody the Client Relational Promise, fostering a client-centric culture that sparks emotion and builds authentic connections. 2. FACILITATES ADVISOR & CLIENT STYLING DEVELOPMENT: - Coach Style Advisors to enhance their ability to provide personalized style advice, curate looks and build strong client relationships grounded in individual tastes and lifestyles. - Animate styling training workshops and strengthen Style Advisor & Fashion Advisor confidence and skill in offering personalized styling recommendations. - Monitor styling training effectiveness through observation and qualitative feedback. - Co-create action plans with Boutique Leadership on Style Advisor & Fashion Advisor styling development and client opportunities. - Partner with Fashion Expertise Home Office, Style Advisors and Fashion Advisors to animate client styling appointments in boutiques including following up on KPI tracking - Provide client feedback to Fashion Expertise Home Office 3. COACHING & TALENT DEVELOPMENT - Identify individual training and coaching needs and tailor development plans accordingly in strong partnership with Boutique Leadership. - Conduct on-site coaching and evaluations, providing structured feedback to Boutique Managers and Fashion Advisors to foster a culture of continuous excellence. - Recognize styling and retail talent and actively support their progression toward Style Advisor or Retail Management roles. 4. COLLABORATE AS A BUSINESS PARTNER WITH BOUTIQUE LEADERSHIP - Cultivate a growth mindset by actively engaging Boutique Leaders in learning and development initiatives. - Drive the transmission of product and style content to maximize collection impact and support business objectives, including strategies to address slow-sellers. - Partner with the Boutique Leadership Team on service indicators, Voice of Client (VOC) results, and deliver qualitative insights to Fashion Expertise Home Office - Guide New Talent & Accompany Onboarding Partner closely with Boutique Leadership to design and deliver inspiring New Hire onboarding programs, supporting newcomers in deeply understanding the heritage, DNA, codes, and singularity of the House. - Support Boutique Managers in the delivery of onboarding content, ensuring consistency of the CHANEL experience from day one. Note: The last bullet seems to have two sentences combined; we can keep as is. Now Requirements/Qualifications: We have "Position Logistics:" includes: - Minimum 5 years of related experience - Bachelor’s degree (preferred) - Ability to lift 15 lbs, walk and/or stand for extended periods of time - A flexible schedule with the ability to work late nights, weekends, and some holidays - Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results Also "What You Will Bring:" includes qualifications/skills but we might treat that as Skills section. However "What You Will Bring:" includes recognized styling expertise, client-centered mindset, significant experience in luxury fashion, retail, or hospitality, proven experience in retail training, outstanding interpersonal and communication skills, proven ability to manage, motivate, building a collaborative team-focused culture, strong organizational skills, sound judgment and autonomy, ability to travel frequently across boutiques within the market, genuine passion for the House, foreign language skills a plus. We could split: Requirements (experience, education, physical) and Skills (competencies). The spec says we can have sections Requirements, Qualifications, Skills. We need to decide what to put where. Since we have both, we can put "Requirements" for the logistics (experience, degree, physical, schedule). "Qualifications" maybe for "What You Will Bring:" but that is more skills. Actually "What You Will Bring:" is a list of qualifications/skills. Could treat as Qualifications. Then Skills could be maybe from "What skills will you learn?" but that's about learning opportunities, not required skills. Might be better to put "Skills" for the list of abilities (styling expertise, client-centered mindset, etc.) and "Qualifications" for experience/education. But spec says we can have both; we should avoid thin sections. Perhaps combine Requirements and Qualifications into one section? But spec says we can have multiple sections; we should prefer few substantive sections over many thin ones. So we need to decide which sections are truly substantive. We have: - About the role (substantive) - Responsibilities (substantive) - Requirements/Qualifications (substantive) - Skills (substantive) - Benefits (substantive) - Pay (substantive) - Schedule (maybe part of Requirements) We could merge Schedule into Requirements (since it's about flexible schedule). So we may not need separate Schedule section. Thus we will have sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay. Check if any content for Qualifications separate from Requirements: we have "Minimum 5 years of related experience Bachelor’s degree (preferred)" etc. That's requirements. "What You Will Bring:" is more about skills/qualifications but we can treat as Skills. Thus: Requirements section: include minimum 5 years experience, Bachelor's degree preferred, ability to lift 15 lbs, walk/stand extended periods, flexible schedule (late nights, weekends, holidays), Boutique Management: in-store presence to develop/coach teams, ensure boutique image/operational standards, deliver elevated client service. Skills section: recognized styling expertise, strong confident fashion flair, client-centered mindset, significant experience in luxury fashion, retail, or hospitality, deep understanding of client expectations in luxury environment, proven experience in retail training (luxury sector) with ability to facilitate, coach, evaluate, outstanding interpersonal and communication skills, ability to connect authentically with individuals and groups, proven ability to manage, motivate, building collaborative team-focused culture, providing constructive feedback with confidence, strong organizational skills, ability to manage multiple priorities, deliver projects on schedule, work independently and transparently, sound judgment and autonomy, ability to exercise good decision-making and provide clear concise updates to management, ability to travel frequently across boutiques within the market, genuine passion for the House of CHANEL, its heritage, creations, codes, and commitment to social and cultural initiatives, foreign language skills a plus but not required. We should keep the exact phrasing as much as possible. Now Benefits section: from "Benefits and Perks:" list: - Wellbeing resources include dedicated paid time off for wellbeing, Wellbeing Days in Retail, and a Wellbeing fund - Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork

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