Manager, Facilities & Maintenance

About the role

This role oversees the maintenance and operations of the physical structure and related systems at Rosie’s Gaming Emporium – Hampton. The incumbent will manage a team of EVS staff, oversee construction and renovation projects, and ensure compliance with safety and health regulations.

Responsibilities

• Oversees maintenance activities to gauge and improve staffing levels, working conditions, and other matters influencing quality guest service and profitability.
• Manages utility expenses and leads initiatives to maintain lowest possible costs through improved operational efficiencies and deployment of new technologies.
• Establishes preventative maintenance programs and maintains service records.
• Led and/or supports construction and renovations.
• Troubleshoots and repairs malfunctions in mechanical or electrical systems such as HVAC, plumbing, and other equipment throughout the property.
• Supervises maintenance of the building exterior and curb appeal for snow removal and painting.
• Ensures operation is OSHA and Hazcom compliant to include maintaining of departmental MSD Sheets.
• Reviews guest complaints/concerns and takes appropriate action.
• Evaluates condition of furniture, fixtures, décor, etc., which requires continuous visual inspection of public areas.
• Makes recommendations and assists in the coordination and design of rehab projects.
• Participates, as a member of the property Safety Committee.
• Solves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.
• Keeps position supervisor informed of relevant activities.
• Reviews the work activities of subordinate team members to ensure that work is being performed within the standards established by management.
• Hires, motivates, trains, coaches, mentors, and directs staff to ensure that team members receive leadership, guidance, and resources to accomplish established objectives.
• Establishes department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of assigned areas.
• Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.

Requirements

• Demonstrated management and leadership skills.
• Excellent verbal and written communication skills.
• Ability to multitask in a high-volume hospitality environment.
• Conflict resolution and mediation skills.
• Knowledge of Microsoft Office.
• Deep knowledge of HVAC, electrical, plumbing, and all mechanical systems required, but not limited to fire & life-safety equipment, grounds, parking, lighting systems, plumbing, kitchen equipment, electrical, controls and any other systems and equipment comprising the physical structure and appurtenant infrastructure.

Qualifications

• Bachelor’s degree preferred.
• Minimum of ten (10) years in engineering, facility management, or a related area, with progressive supervisory/managerial experience is required.
• Facility Management Certification strongly preferred.
• Other combinations of education and experience may be considered.

Skills

• Must have knowledge of HVAC, electrical, plumbing, and all mechanical systems required, but not limited to fire & life-safety equipment, grounds, parking, lighting systems, plumbing, kitchen equipment, electrical, controls and any other systems and equipment comprising the physical structure and appurtenant infrastructure.

Benefits

CDG offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. We also provide a supportive and inclusive work environment where you can thrive and grow professionally.

Pay

The pay range for this role is commensurate with experience.

Schedule

The schedule for this role is typically full-time, with occasional evening and weekend work as needed.

Benefits

CDG provides a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. We also offer a supportive and inclusive work environment where you can thrive and grow professionally.