Manager, Executive Support

The Role

As Manager of Executive Support at QTS Data Centers, you will play a pivotal role in ensuring the smooth operation and success of our high-level executives. This role involves managing a team of executive and administrative assistants, creating policies and processes, and providing comprehensive administrative, logistical, and project management support.

Responsibilities

• Manage a team of executive and administrative assistants, acting as a leader, mentor, and supporter of the work they do
• Create policies, processes, and standards that support a best-in-class Executive Support function, evolving as business complexities adjust or change
• Provide backup as needed in managing an executive's calendar, scheduling meetings, and handling complex scheduling needs
• Arrange travel itineraries, book flights, hotels, and transportation when needed
• Handle incoming and outgoing communication, including emails, phone calls, and correspondence, and act as a point of contact for the executive support team
• Organize and maintain documents, prepare reports, and create presentations
• Oversee or assist with special projects and tasks, as needed, to support the executives' needs and objectives
• Prepare meeting agendas, take minutes as needed, and ensure efficient meeting flow
• Own a budget, including preparing, maintaining, and balancing of yearly budgets in coordination with leadership

Requirements

• Associates degree or higher in a related field, or equivalent professional experience in lieu of a degree
• Eight or more years of experience supporting executives
• Five or more years of experience managing teams
• Strong communication skills
• Proficiency with technology including MS Office, email and other relevant programs
• Experience assisting with event planning, including coordinating logistics and ensuring smooth execution
• Attention to detail and accuracy
• Problem solving skills

Qualifications

• Bachelor’s degree in a related field
• Analytical skills, including the ability to perform intermediate level spreadsheet functions

Skills

• Bachelor’s degree in a related field
• Analytical skills, including the ability to perform intermediate level spreadsheet functions

Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Tuition Reimbursement Program

Pay

Competitive salary commensurate with experience

Schedule

Full-time position