Manager, Equity IMG Service

About the role

The Equity Service Manager leads a team responsible for delivering investment data, liquidity, and trade support across Vanguard’s Global Equity, Strategic Equity, and Quantitative Equity Groups. This role requires close partnership with portfolio managers, traders, and cross-functional teams to ensure high-quality, scalable, and compliant operations.

Responsibilities

• Hires, evaluates, and supervises team members. Provides guidance and training to develop crew.
• Leads and oversees multiple teams delivering portfolio administration, operational, data management, and trade readiness services, ensuring compliance and adherence to defined procedures, objectives, and service standards.
• Serves as a senior operational partner to portfolio managers, traders, and business leaders on complex investment, data, and execution-related matters.
• Oversees advanced portfolio modeling, analysis, and reconciliation activities, reviewing output and resolving issues that impact portfolio readiness or investment decisions.
• Establishes escalation frameworks and decision protocols for complex operational risks, ensuring consistent application of root-cause analysis and sustainable remediation.
• Drives cross-functional process improvements, system enhancements, and standardization initiatives to improve scalability, efficiency, and risk management.
• Leads operational strategy for new portfolios, products, or market-driven initiatives, overseeing requirements definition, data validation, testing, and implementation across teams.
• Monitors market, index, regulatory, and business developments; assesses downstream operational impacts and directs required data, process, and control changes.
• Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of five years’ experience in the Financial Services industry or related experience. Supervisory experience required.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.