Jobs · Engineering · California

Manager, Enterprise Solutions Engineering

incident.io · San Francisco, CA · 3 days ago
HybridEngineering$180k–$240k/yrFull-time

About the role

You'll build and grow our Enterprise Solutions Engineering team: finding and hiring the best people, coaching the craft, and getting hands-on in the deals that matter most.

Responsibilities

  • Manage and grow an Enterprise Solutions Engineering team (1-3 years of experience leading a team)
  • Hire exceptional Solutions Engineers, coaching them through customer calls, reviewing demos, and helping them grow into stronger technical and commercial operators
  • Stay close to the business itself, understanding where pipeline is building, making sure the team is focused on the right opportunities, and jumping into our largest enterprise deals when your experience can make the difference
  • Help shape how the function scales, refining how we run Solutions Engineering as the team grows, working closely with Enterprise Sales on technical strategy for our biggest opportunities, and building strong relationships with our product and engineering teams
  • Build the technical depth needed to have credible conversations about how AI systems work in practice

Requirements

  • Hands-on management experience leading a Solutions Engineering team (1-3 years)
  • Directly grew individual contributors (ICs) to higher levels of performance
  • Technical expertise to earn trust with engineers and technical buyers
  • Commercial acumen to understand how complex enterprise deals are executed
  • Strategic thinking about the mechanics of an SE team, including pipeline, targets, enablement, capacity, and hiring next

Qualifications

  • On an accelerating career path with a hunger for scope
  • Flexible and adaptable, able to work across timezones
  • Strong relationships across your team, Account Executives, Product, and customers

Skills

  • Technical leadership in solutions engineering
  • Customer-facing experience in enterprise sales
  • Strategic planning and execution
  • People management and coaching

Benefits

  • Market-leading private medical insurance
  • Competitive PTO
  • First Friday off per month
  • Enhanced 401k matching
  • Meaningful equity compensation
  • Unlimited AI spend for personal use
  • Gentle parental leave policy
  • $1000 budget for setup and $500 annual budget for self-improvement

Pay

Compensation Range: $180K - $240K

Schedule

N/A

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